Heron Island Resort

Via Gladstone, Heron Island, QLD 4000 AU
View map Reservations: +61 3 9007 2407
3.5 Star property Near Heron Island Dock
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08/15/2022 - 08/16/2022
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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
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Summary of verified reviews

74
Good

Summary of 598 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 74/100 based on reviews from all travelers.

Fair Hotel. Located near shopping areas and the beach. Beautiful beach.

Beach

94/100
121 reviews

Awesome beach and beach sports.

Location

87/100
135 reviews

Great location. Shopping isn't great, but beach is nearby.

Breakfast

69/100
68 reviews

Affordable, fairly tasty breakfasts.

Service

62/100
240 reviews

Complaints about quality and professionalism of management and reception. Friendly service overall, but bar and restaurant service are so-so. Recreation staff is nice. Housekeeping is satisfactory. Good tour guide.

Room

50/100
184 reviews

Poorly-maintained rooms with subpar kitchenettes. Big rooms with great beds and views, acceptably clean. Older rooms with inadequate A/C, furniture, and bathrooms. Shower can be a problem.

Comfort

45/100
39 reviews

Some problems with A/C and room comfort. Comfortable beds in spacious rooms.

Cleanliness

44/100
55 reviews

Hotel facilities could use a good clean. Room cleanliness is acceptable.

Value

42/100
99 reviews

Value for money could be better. Food is a bit overpriced. Fair breakfast prices. Relatively high internet cost.

Food

35/100
219 reviews

Dining disappointed some guests in quality and price. Guests unimpressed by menu and desserts. Low rated side dishes and snacks. Delicious fish & seafood. Bad Vegan Food.

Pool

30/100
17 reviews

Pool should be renewed.

WiFi

25/100
24 reviews

Wifi quality could be improved. Relatively high internet cost.

Rated 69/100 based on reviews from couples.

Wonderful beach. Location is great.

Beach

94/100
38 reviews

Awesome beach and beach sports.

Location

89/100
50 reviews

Great location. Not many options for shopping.

Breakfast

70/100
28 reviews

Great and affordable breakfast.

Service

61/100
85 reviews

Complaints about quality and professionalism of management and reception. Friendly service. Recreation staff is ok.

Room

47/100
54 reviews

Outdated rooms and bathrooms not up to standard. Awesome beds, and reasonably clean rooms. Shower can be a problem.

Comfort

46/100
11 reviews

The beds are great, but otherwise not very comfortable.

Value

44/100
31 reviews

Value for money could be better. Food is a bit overpriced. Fair breakfast prices.

Cleanliness

42/100
26 reviews

Hotel facilities could use a good clean. Room cleanliness is acceptable.

Food

29/100
78 reviews

Bad overall dining experience with a bad menu. Food is pricey and snacks are subpar.

WiFi

10/100
6 reviews

Complaints about WiFi.

Rated 76/100 based on reviews from families.

Great view. Delicious fish & seafood.

Beach

93/100
23 reviews

Awesome beach and beach sports.

Location

90/100
23 reviews

Great location.

Breakfast

71/100
8 reviews

Tasty breakfast.

Amenities

69/100
22 reviews

Ordinary amenities.

Service

64/100
35 reviews

Friendly, acceptably professional service.

Vibe

62/100
11 reviews

OK vibe and a friendly atmosphere.

Room

53/100
28 reviews

Decent rooms with great views.

Comfort

43/100
6 reviews

More comfort would be nice.

Value

41/100
16 reviews

Value for money could be better. Food is a bit overpriced.

Food

36/100
36 reviews

Food and menu are not highly reviewed. Food is a bit overpriced.

Rated 60/100 based on reviews from solo travelers.

Location is great.

Location

82/100
5 reviews

Great location.

Service

60/100
7 reviews

Service is adequate.

Room

47/100
6 reviews

Room needs to be improved.

Food

32/100
9 reviews

Food could be better.

Rated 67/100 based on reviews from all travelers.

Fair Hotel. Located near shopping areas and the beach. Beautiful beach.

Beach

94/100
119 reviews

Awesome beach and beach sports.

Location

87/100
131 reviews

Great location. Shopping isn't great, but beach is nearby.

Breakfast

69/100
68 reviews

Affordable, fairly tasty breakfasts.

Service

62/100
231 reviews

Complaints about quality and professionalism of management and reception. Friendly service overall, but bar and restaurant service are so-so. Recreation staff is nice. Housekeeping is satisfactory. Good tour guide.

Room

50/100
180 reviews

Poorly-maintained rooms with subpar kitchenettes. Older rooms with inadequate A/C, furniture, and bathrooms. Big rooms with great beds and views, acceptably clean. Shower can be a problem.

Cleanliness

45/100
52 reviews

Hotel facilities could use a good clean. Room cleanliness is acceptable.

Comfort

45/100
37 reviews

Some problems with A/C and room comfort. Comfortable beds in spacious rooms.

Value

42/100
97 reviews

Value for money could be better. Food is a bit overpriced. Fair breakfast prices. Relatively high internet cost.

Food

36/100
214 reviews

Dining disappointed some guests in quality and price. Guests unimpressed by menu and desserts. Low rated side dishes and snacks. Delicious fish & seafood. Bad Vegan Food.

Pool

30/100
17 reviews

Pool should be renewed.

WiFi

27/100
22 reviews

Wifi quality could be improved. Relatively high internet cost.

Rated 66/100 based on reviews from couples.

Wonderful beach. Location is great.

Beach

94/100
36 reviews

Awesome beach and beach sports.

Location

89/100
49 reviews

Great location. Not many options for shopping.

Breakfast

70/100
28 reviews

Great and affordable breakfast.

Service

62/100
81 reviews

Service staff are friendly, yet unprofessional and reception is poor. Recreation staff is ok.

Room

47/100
53 reviews

Outdated rooms and bathrooms not up to standard. Awesome beds, and reasonably clean rooms. Shower can be a problem.

Comfort

46/100
10 reviews

The beds are great, but otherwise not very comfortable.

Value

44/100
30 reviews

Value for money could be better. Food is a bit overpriced. Fair breakfast prices.

Cleanliness

43/100
25 reviews

Hotel facilities could use a good clean. Room cleanliness is acceptable.

Food

29/100
74 reviews

Bad overall dining experience with a bad menu. Food is pricey and snacks are subpar.

WiFi

10/100
5 reviews

Complaints about WiFi.

Rated 75/100 based on reviews from families.

Great view. Delicious fish & seafood.

Beach

93/100
23 reviews

Awesome beach and beach sports.

Location

90/100
22 reviews

Great location.

Breakfast

71/100
8 reviews

Tasty breakfast.

Amenities

69/100
22 reviews

Ordinary amenities.

Vibe

62/100
10 reviews

OK vibe and a friendly atmosphere.

Service

62/100
33 reviews

Friendly but unprofessional service.

Room

53/100
26 reviews

Room is all right.

Comfort

44/100
5 reviews

More comfort would be nice.

Value

41/100
16 reviews

Value for money could be better. Food is a bit overpriced.

Food

36/100
36 reviews

Food and menu are not highly reviewed. Food is a bit overpriced.

Rated 60/100 based on reviews from solo travelers.

Location is great.

Location

82/100
5 reviews

Great location.

Service

60/100
7 reviews

Service is adequate.

Room

47/100
6 reviews

Room needs to be improved.

Food

32/100
9 reviews

Food could be better.

Review Semantics by TrustYou

Property description

When you stay at Heron Island Resort in Heron Island, you'll be by the ocean, just steps from Heron Island Dock and The University of Queensland - Heron Island Research Station. This beach resort is 0.1 mi (0.1 km) from Coral Sea and 0.1 mi (0.1 km) from Heron Island Beach.

Satisfy your appetite at Shearwater Restaurant, a beachfront restaurant which features a bar/lounge and an ocean view. Dining is also available at the coffee shop/cafe.

Make yourself at home in one of the 112 guestrooms featuring refrigerators. Rooms have private balconies or patios. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided once per stay.

Distances are displayed to the nearest 0.1 mile and kilometer.

Coral Sea - 0.1 km / 0.1 mi
Heron Island Beach - 0.1 km / 0.1 mi
Capricornia Cays National Park - 0.1 km / 0.1 mi
Heron Island Dock - 0.1 km / 0.1 mi
The University of Queensland - Heron Island Research Station - 0.1 km / 0.1 mi

The nearest major airport is Gladstone, QLD (GLT) - 96.9 km / 60.2 mi

Featured amenities include express check-out, luggage storage, and laundry facilities. Guests may use a ferry terminal shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities, which include an outdoor pool. Additional amenities at this resort include wireless Internet access (surcharge) and concierge services.

Amenities / Features

  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum age of oldest guest: 18
  • Wheelchair accessible
  • Pool umbrellas
  • Meeting rooms
  • WiFi (surcharge)
  • Number of bars/lounges - 1
  • Designated smoking areas
  • Number of outdoor pools - 1
  • Garden
  • Full-service spa
  • Beach towels
  • Ferry terminal shuttle (surcharge)
  • On private beach
  • Wheelchair accessible – no
  • Number of buildings/towers - 1
  • Total number of rooms - 112
  • Number of floors - 1
  • Property does not require health documentation at check-in
  • Property does not offer onsite COVID-19 testing
  • No cribs (infant beds) available
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • No elevators
  • Luggage storage
  • Express check-out
  • Front desk (limited hours)
  • Number of restaurants - 1
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Self parking (surcharge)
  • Terrace
  • Pool sun loungers
  • Concierge services

Pet friendly?

Pets not allowed

Misc. fees / Policies

  • Fee for wireless Internet in public areas: AUD 5 per hour (rates may vary)
  • Self parking fee: AUD 10 per night
  • Rollaway bed fee: AUD 75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

The listed destination fee is charged for a maximum of AUD 21 per person, per stay.
  • Only registered guests are allowed in the guestrooms.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.
  • Enhanced food service safety measures are in place.
  • This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Cleaning policies

Property is cleaned with disinfectant

Guests are provided with free hand sanitizer

Social distancing measures are in place

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Cashless transactions are available

Food service has been amended for enhanced safety

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures