Best Western Astor Metropole Hotel & Apartments

193 Wickham Terrace City, Spring Hill, QLD 4000 AU
View map Reservations: +61 3 9007 2407
3.5 Star property In Brisbane (Brisbane Central Business District)
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
Select my room
Average
3.0/5

Based on 421 guest reviews

Show guest reviews
  • Free wired internet
  • Free WiFi
  • Number of outdoor pools - 1
  • Free newspapers in lobby
  • Smoke-free property
Select your room:
08/19/2022 - 08/20/2022
Searching all hotel inventory networks
7 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

56
Poor

Summary of 506 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

Learn more

Rated 56/100 based on reviews from all travelers.

Room needs to be improved. Pool should be renewed. Great location.

Location

82/100
109 reviews

Well-located, although unfortunately the parking isn't easy. Near to the city centre with good shopping options nearby.

Value

68/100
48 reviews

Fairly good value for money.

WiFi

67/100
12 reviews

Regular internet service. Wifi quality could be improved.

Service

52/100
112 reviews

Service is friendly enough, with acceptable reception staff. Management should be more attentive. Room service could have been improved.

Breakfast

43/100
5 reviews

Breakfast can be improved.

Room

30/100
207 reviews

Complaints about maintenance and cleanliness in rooms and bathrooms. Guests complain about the furniture, balconies, beds, and TVs. Outdated rooms with poor kitchenettes, minibars and A/C. Spacious rooms with excellent views. Shower can be a problem.

Comfort

26/100
100 reviews

Poor beds, with complaints about A/C and noise. Spacious rooms.

Amenities

25/100
62 reviews

Uninspiring buildings and a so-so entrance area. Elevator in need of updating.

Pool

24/100
13 reviews

Pool should be renewed.

Cleanliness

21/100
87 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Food

8/100
20 reviews

Food could be better.

Wellness Area

0/100
5 reviews

Wellness & sports facilities could be improved.

Bar

0/100
10 reviews

Bar could improve.

Rated 54/100 based on reviews from couples.

Great shopping. Near city centre.

Location

81/100
28 reviews

Well-located, although unfortunately the parking isn't easy.

Value

65/100
12 reviews

Fairly good value for money.

Service

55/100
15 reviews

Service is relatively friendly.

Room

32/100
38 reviews

Complaints about cleanliness, maintenance, and TVs. Big but somewhat old rooms, and problems with the beds and bathrooms.

Comfort

28/100
22 reviews

Big rooms but uncomfortable with subpar beds.

Amenities

24/100
9 reviews

Hotel buildings could use some improvement.

Vibe

22/100
8 reviews

Vibe is not too good. Hotel could use some updating.

Cleanliness

19/100
11 reviews

Rooms could be cleaner.

Rated 55/100 based on reviews from families.

Location is great.

Location

81/100
18 reviews

Great location.

Value

68/100
10 reviews

Fairly good value for money.

Service

53/100
16 reviews

Service is relatively friendly.

Room

29/100
29 reviews

Poorly cleaned and maintained rooms with poor beds and bathrooms. Shower can be a problem.

Vibe

28/100
7 reviews

Vibe is not too good.

Cleanliness

27/100
9 reviews

Rooms could be cleaner.

Amenities

26/100
7 reviews

Hotel buildings could use some improvement.

Comfort

24/100
12 reviews

Not very comfortable, with poor beds.

Rated 60/100 based on reviews from solo travelers.

Location is great.

Location

83/100
14 reviews

Great location.

Value

69/100
5 reviews

Fairly good value for money.

Service

49/100
8 reviews

Service could be improved.

Room

33/100
23 reviews

Large but poorly-maintained rooms, and uncomfortable beds.

Amenities

29/100
9 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Comfort

27/100
16 reviews

Big rooms but uncomfortable with subpar beds.

Cleanliness

19/100
6 reviews

Could use a good cleaning.

Rated 48/100 based on reviews from all travelers.

Room needs to be improved. Pool should be renewed. Great location.

Location

81/100
106 reviews

Well-located, although unfortunately the parking isn't easy. Near to the city centre with good shopping options nearby.

Value

67/100
46 reviews

Fairly good value for money.

WiFi

67/100
12 reviews

Regular internet service. Wifi quality could be improved.

Service

51/100
109 reviews

Service is friendly enough, with acceptable reception staff. Management should be more attentive. Room service could have been improved.

Breakfast

43/100
5 reviews

Breakfast can be improved.

Vibe

31/100
43 reviews

Vibe is not too good. Hotel could use some updating. Entrance area is ok.

Room

29/100
205 reviews

Complaints about maintenance and cleanliness in rooms and bathrooms. Guests complain about the furniture, balconies, beds, and TVs. Outdated rooms with poor kitchenettes, minibars and A/C. Spacious rooms with excellent views. Shower can be a problem.

Comfort

25/100
99 reviews

Poor beds, with complaints about A/C and noise. Spacious rooms.

Amenities

24/100
60 reviews

Uninspiring buildings and a so-so entrance area. Elevator in need of updating.

Pool

24/100
13 reviews

Pool should be renewed.

Cleanliness

21/100
87 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Food

8/100
20 reviews

Food could be better.

Wellness Area

0/100
5 reviews

Wellness & sports facilities could be improved.

Bar

0/100
10 reviews

Bar could improve.

Rated 50/100 based on reviews from couples.

Near city centre.

Location

80/100
27 reviews

Well-located, although unfortunately the parking isn't easy.

Value

65/100
12 reviews

Fairly good value for money.

Service

54/100
14 reviews

Service is relatively friendly.

Room

28/100
37 reviews

Complaints about cleanliness, maintenance, and TVs. Big but somewhat old rooms, and problems with the beds and bathrooms.

Comfort

26/100
21 reviews

Big rooms but uncomfortable with subpar beds.

Amenities

23/100
8 reviews

Hotel buildings could use some improvement.

Vibe

22/100
8 reviews

Vibe is not too good. Hotel could use some updating.

Cleanliness

19/100
11 reviews

Rooms could be cleaner.

Rated 52/100 based on reviews from families.

Location is great.

Location

80/100
16 reviews

Great location.

Value

68/100
8 reviews

Fairly good value for money.

Service

52/100
15 reviews

Service is relatively friendly.

Room

29/100
28 reviews

Poorly cleaned and maintained rooms with poor beds and bathrooms. Shower can be a problem.

Cleanliness

27/100
9 reviews

Rooms could be cleaner.

Vibe

26/100
6 reviews

Vibe is not too good.

Amenities

25/100
6 reviews

Hotel buildings could use some improvement.

Comfort

24/100
12 reviews

Not very comfortable, with poor beds.

Rated 56/100 based on reviews from solo travelers.

Location is great.

Location

83/100
14 reviews

Great location.

Value

69/100
5 reviews

Fairly good value for money.

Service

49/100
8 reviews

Service could be improved.

Room

33/100
23 reviews

Large but poorly-maintained rooms, and uncomfortable beds.

Amenities

29/100
9 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Comfort

27/100
16 reviews

Big rooms but uncomfortable with subpar beds.

Cleanliness

19/100
6 reviews

Could use a good cleaning.

Review Semantics by TrustYou

Property description

With a stay at Best Western Astor Metropole Hotel & Apartments, you'll be centrally located in Brisbane, within a 5-minute drive of XXXX Brewery and Suncorp Stadium. This hotel is 0.9 mi (1.4 km) from Roma Street Parkland and 5.6 mi (9 km) from Brisbane Cruise Terminal.

Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).

Make yourself at home in one of the 142 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Brisbane Private Hospital - 0.2 km / 0.1 mi
King George Square - 0.6 km / 0.3 mi
Brisbane City Hall - 0.6 km / 0.4 mi
Museum of Brisbane - 0.6 km / 0.4 mi
St. Stephens Cathedral - 0.7 km / 0.4 mi
North Quay - 0.7 km / 0.4 mi
Queen Street Mall - 0.7 km / 0.4 mi
St. Andrew's War Memorial Hospital - 0.7 km / 0.5 mi
Brisbane Customs House - 0.8 km / 0.5 mi
Roma Street Parkland - 0.9 km / 0.5 mi
Eagle Street Pier - 0.9 km / 0.6 mi
Brisbane Riverside Markets - 1 km / 0.6 mi
Treasury Casino - 1.1 km / 0.7 mi
Brisbane Botanic Gardens - 1.3 km / 0.8 mi
Howard Smith Wharves - 1.3 km / 0.8 mi

The preferred airport for Best Western Astor Metropole Hotel & Apartments is Brisbane Airport (BNE) - 16.4 km / 10.2 mi

Featured amenities include complimentary wired Internet access, a computer station, and complimentary newspapers in the lobby. Planning an event in Brisbane? This hotel features 237 square feet (22 square meters) of event facilities. Self parking (subject to charges) is available onsite.

Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless Internet access, concierge services, and a television in a common area.

Amenities / Features

  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible
  • Conference space size (meters) - 22
  • Free wired internet
  • Television in common areas
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of outdoor pools - 1
  • In-room accessibility
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
  • 24-hour front desk
  • Number of buildings/towers - 1
  • Year Built - 2002
  • Total number of rooms - 142
  • Number of floors - 15
  • Professional property host/manager
  • Library
  • Number of restaurants - 1
  • Safe-deposit box at front desk
  • Smoke-free property
  • Snack bar/deli
  • Number of coffee shops/cafes - 1
  • Hiking/biking trails nearby
  • Laundry facilities
  • Elevator
  • Conference space
  • Self parking (surcharge)
  • Computer station
  • Terrace
  • Conference space size (feet) - 237
  • Concierge services

Airport & shuttle information

The Brisbane International And Domestic Airports Are Approximately a half hour drive or $40 by cab. Alternatively the Brisbane Air train Leaves from central Station just three minutes walk away

Is there an airport shuttle? Sorry but no airport shuttle is available.

Breakfast information

Our Cafe Restaurant serves a Hot Buffet breakfast daily between 6:30am and 6:30pm. Pre book with your reservation to recieve the special price of $15.90 per person.

Pet friendly?

Service animals not allowed

Pets not allowed

No pets allowed

Internet/Wi-Fi

Wi-Fi Broadbband is available and included for all guests at no extra charge.

Misc. fees / Policies

  • Fee for in-room wired Internet: AUD 5.00 per day (rates may vary)
  • Self parking fee: AUD 14.90 per night
  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay
  • Breakage deposit: AUD 200 per stay

We have included all charges provided to us by the property.

  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • The property is professionally cleaned, and disinfectant is used to clean the property.
  • Social distancing measures are in place.

Cleaning policies

Property uses a professional cleaning service

Property is cleaned with disinfectant

Social distancing measures are in place

Property confirms they are implementing guest safety measures

Property confirms they are implementing enhanced cleaning measures

About Best Western International

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 18 brands, including: Best Western, Best Western Plus, and Best Western Premier
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premier gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western International highlights above are subject to change without notice.

People also viewed these hotels