Heron Island Resort

Via Gladstone, Heron Island, QLD 4000 AU
View map Reservations: +61 3 9007 2407
3.5 Star property Near Heron Island Dock
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07/05/2022 - 07/06/2022
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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
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Summary of verified reviews

74
Good

Summary of 545 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 74/100 based on reviews from all travelers.

"Fair Hotel. Great location. Beautiful beach."

Beach

92/100
104 reviews

"Awesome beach and beach sports."

Location

84/100
126 reviews

"Great location. Shopping isn't great, but beach is nearby."

Breakfast

59/100
61 reviews

"Affordable, fairly tasty breakfasts."

Service

57/100
217 reviews

"Service should be more professional." Tour guide was fantastic and service is welcoming. Poor reception but decent management. Poorly rated housekeeping and restaurant service. Recreation staff is nice. Bar service is acceptable. Booking process should be better organized.

Room

49/100
170 reviews

"Old, poorly maintained rooms." Rooms are poorly-furnished and cleaned, with insufficient A/C. Okay beds and somewhat clean, big rooms with excellent views. Shower can be a problem.

Comfort

46/100
35 reviews

"Some problems with A/C and room comfort." Rooms are spacious with standard beds.

Cleanliness

41/100
47 reviews

"Cleanliness is lacking in rooms and bathrooms." Hotel facilities could use a good clean.

Value

40/100
87 reviews

"Value for money could be better. Food is a bit overpriced." Relatively high internet cost. Fair breakfast prices.

WiFi

33/100
20 reviews

"Wifi quality could be improved. Relatively high internet cost."

Food

32/100
197 reviews

"Dining disappointed some guests in quality and price." Guests unimpressed by menu and desserts. Low rated side dishes and snacks. Delicious fish & seafood. Poor vegetarian & vegan dishes.

Pool

27/100
16 reviews

"Pool should be renewed."

Rated 70/100 based on reviews from couples.

"Wonderful beach. Location is great."

Beach

91/100
29 reviews

"Awesome beach and beach sports."

Location

86/100
48 reviews

"Great location. Not many options for shopping."

Breakfast

62/100
24 reviews

"Breakfast is average."

Service

61/100
75 reviews

"Unprofessional, low rated restaurant service." Service is welcoming but the reception is subpar. Recreation staff is nice.

Room

50/100
51 reviews

"Outdated rooms and bathrooms not up to standard." Awesome beds, and reasonably clean rooms. Shower can be a problem.

Comfort

48/100
9 reviews

"The beds are great, but otherwise not very comfortable."

Value

41/100
23 reviews

"Value for money could be better."

Cleanliness

41/100
23 reviews

"Hotel facilities could use a good clean." Room cleanliness is acceptable.

Food

29/100
66 reviews

"Food and menu are not highly reviewed. Bad snacks."

WiFi

14/100
5 reviews

"Complaints about WiFi."

Rated 75/100 based on reviews from families.

"Great view."

Beach

93/100
17 reviews

"Awesome beach and beach sports."

Location

86/100
18 reviews

"Great location."

Breakfast

61/100
7 reviews

"Breakfast is average."

Vibe

57/100
8 reviews

"Decent vibe."

Service

52/100
27 reviews

"Friendly but unprofessional service."

Room

46/100
23 reviews

"Room needs to be improved."

Comfort

42/100
6 reviews

"More comfort would be nice."

Value

35/100
14 reviews

"Value for money could be better. Food is a bit overpriced."

Food

28/100
32 reviews

"Food and menu are not highly reviewed. Food is a bit overpriced."

Rated 59/100 based on reviews from solo travelers.

"Beautiful beach."

Service

53/100
5 reviews

"Service is adequate."

Food

33/100
6 reviews

"Food could be better."

Rated 68/100 based on reviews from all travelers.

"Fair Hotel. Great location. Beautiful beach."

Beach

92/100
103 reviews

"Awesome beach and beach sports."

Location

83/100
122 reviews

"Great location. Shopping isn't great, but beach is nearby."

Breakfast

59/100
61 reviews

"Affordable, fairly tasty breakfasts."

Service

57/100
210 reviews

"Service should be more professional." Tour guide was fantastic and service is welcoming. Poor reception but decent management. Poorly rated housekeeping and restaurant service. Recreation staff is nice. Bar service is acceptable. Booking process should be better organized.

Room

49/100
166 reviews

"Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms." Rooms are large and clean enough, with great views. Complaints about furnishing, kitchenettes, and A/C. Shower can be a problem.

Comfort

45/100
33 reviews

"Some problems with A/C and room comfort. Spacious rooms."

Cleanliness

43/100
44 reviews

"Cleanliness is lacking in rooms and bathrooms." Hotel facilities could use a good clean.

Value

41/100
86 reviews

"Value for money could be better. Food is a bit overpriced." Fair breakfast prices. Relatively high internet cost.

WiFi

36/100
19 reviews

"Wifi quality could be improved. Relatively high internet cost."

Food

33/100
194 reviews

"Dining disappointed some guests in quality and price." Guests unimpressed by menu and desserts. Low rated side dishes and snacks. Delicious fish & seafood. Poor vegetarian & vegan dishes.

Pool

27/100
16 reviews

"Pool should be renewed."

Rated 68/100 based on reviews from couples.

"Wonderful beach. Location is great."

Beach

91/100
28 reviews

"Awesome beach and beach sports."

Location

85/100
47 reviews

"Great location. Not many options for shopping."

Service

63/100
72 reviews

"Unprofessional, low rated restaurant service." Service is welcoming but the reception is subpar. Recreation staff is nice.

Breakfast

62/100
24 reviews

"Breakfast is average."

Room

49/100
50 reviews

"Old but mostly clean rooms, with poor bathrooms." Shower can be a problem.

Comfort

46/100
8 reviews

"More comfort would be nice."

Value

41/100
23 reviews

"Value for money could be better."

Cleanliness

41/100
22 reviews

"Hotel facilities could use a good clean." Room cleanliness is acceptable.

Food

29/100
64 reviews

"Food and menu are not highly reviewed. Bad snacks."

WiFi

14/100
5 reviews

"Complaints about WiFi."

Rated 73/100 based on reviews from families.

"Wonderful beach. Location is great."

Beach

93/100
17 reviews

"Awesome beach and beach sports."

Location

86/100
17 reviews

"Great location."

Amenities

62/100
16 reviews

"Ordinary amenities."

Breakfast

61/100
7 reviews

"Breakfast is average."

Service

52/100
26 reviews

"Friendly but unprofessional service."

Room

46/100
21 reviews

"Room needs to be improved."

Comfort

44/100
5 reviews

"More comfort would be nice."

Value

35/100
14 reviews

"Value for money could be better. Food is a bit overpriced."

Food

28/100
32 reviews

"Food and menu are not highly reviewed. Food is a bit overpriced."

Rated 59/100 based on reviews from solo travelers.

"Beautiful beach."

Service

53/100
5 reviews

"Service is adequate."

Food

33/100
6 reviews

"Food could be better."

Review Semantics by TrustYou

Property description

When you stay at Heron Island Resort in Heron Island, you'll be by the ocean, just steps from Heron Island Dock and The University of Queensland - Heron Island Research Station. This beach resort is 0.1 mi (0.1 km) from Capricornia Cays National Park and 0.1 mi (0.1 km) from Coral Sea.

Satisfy your appetite at Shearwater Restaurant, a beachfront restaurant which features a bar/lounge and an ocean view. Dining is also available at the coffee shop/cafe.

Make yourself at home in one of the 112 guestrooms featuring refrigerators. Rooms have private balconies or patios. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Capricornia Cays National Park - 0.1 km / 0.1 mi
Coral Sea - 0.1 km / 0.1 mi
Heron Island Beach - 0.1 km / 0.1 mi
Heron Island Dock - 0.1 km / 0.1 mi
The University of Queensland - Heron Island Research Station - 0.1 km / 0.1 mi

The nearest major airport is Gladstone, QLD (GLT) - 96.9 km / 60.2 mi

Featured amenities include express check-out, luggage storage, and laundry facilities. Guests may use a ferry terminal shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities, which include an outdoor pool. Additional amenities at this resort include wireless Internet access (surcharge) and concierge services.

Amenities / Features

  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum age of oldest guest: 18
  • On private beach
  • Wheelchair accessible – no
  • Luggage storage
  • Express check-out
  • Pool umbrellas
  • Meeting rooms
  • Front desk (limited hours)
  • WiFi (surcharge)
  • Number of bars/lounges - 1
  • Number of restaurants - 1
  • Designated smoking areas
  • Number of outdoor pools - 1
  • Number of buildings/towers - 1
  • Total number of rooms - 112
  • Number of floors - 1
  • Property does not require health documentation at check-in
  • Property does not offer onsite COVID-19 testing
  • No cribs (infant beds) available
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • No elevators
  • Garden
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Full-service spa
  • Beach towels
  • Self parking (surcharge)
  • Terrace
  • Ferry terminal shuttle (surcharge)
  • Pool sun loungers
  • Concierge services

Pet friendly?

Pets not allowed

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: AUD 5 per hour (rates may vary)
  • Self parking fee: AUD 10 per night
  • Rollaway bed fee: AUD 75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

The listed destination fee is charged for a maximum of AUD 21 per person, per stay.
  • Only registered guests are allowed in the guestrooms.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.
  • Enhanced food service safety measures are in place.
  • This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Cleaning policies

Property is cleaned with disinfectant

Guests are provided with free hand sanitizer

Social distancing measures are in place

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Cashless transactions are available

Food service has been amended for enhanced safety

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures