WiFi
Good internet service. Average wifi quality.
Location
Great location. Excellent sightseeing, restaurants and bars nearby. Not many options for shopping.
Breakfast
Affordable, fairly tasty breakfasts.
Room
Mostly alright rooms with OK beds, but some cleanliness issues. Mediocre sized, poorly cleaned bathrooms. Modern rooms with excellent views. Badly maintained rooms with poor minibars and kitchenettes. Below average furnishing, balconies, and A/C. Shower can be a problem.
Service
Unprofessional, low rated restaurant service. Great childcare and friendly service. Recreation staff is nice. Decent reception, but less impressive bar service. Housekeeping and management are lacking. Room service could have been improved. Booking process should be better organized. Good tour guide. Service at the pool/beach should be improved.
Bar
Poor bar with subpar drinks. The bar needs better service.
Food
Dining is not great with untidy dining area and poor menu. Food is pricey and snacks are subpar. Delicious fish & seafood. Desserts & fruits are ok. Pizza is not the best. Bad poultry dishes.
Value
Value for money could be better. Food is a bit overpriced. Fair breakfast prices.
Cleanliness
Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.
Wellness Area
Wellness & sports facilities could be improved. Good fitness area.