Milano Serviced Apartments

8 Franklin Street, Melbourne, VIC 3000 AU
View map Reservations: +61 3 9007 2407
4.0 Star property Near Flagstaff Gardens
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06/27/2022 - 06/28/2022
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5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

64
Poor

Summary of 1,553 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 64/100 based on reviews from all travelers.

"Located near shopping areas with easy access to parking. Inadequate rooms with subpar service. Awesome vibe."

Location

87/100
331 reviews

"Good location, close to public transport." Centrally located, near restaurants, bars, and shopping. Pricey, inconvenient parking.

Vibe

77/100
75 reviews

"Excellent vibe and pretty inviting atmosphere. Pleasant entrance area." Stylish accommodation. Luxurious accommodation.

Service

47/100
387 reviews

"Problems with management professionalism." Service friendliness is ok, but reception and housekeeping were substandard. Great security.

Room

40/100
620 reviews

"Complaints about maintenance and cleanliness in rooms and bathrooms." Guests complain about the furniture, balconies, beds, and TVs. Rooms are small and old with poor minibars and kitchenettes. Great view. Shower can be a problem.

Comfort

38/100
261 reviews

"Small, uncomfortable rooms with subpar beds and too much noise."

WiFi

30/100
28 reviews

"Wifi quality could be improved."

Cleanliness

27/100
319 reviews

"Rooms, bathrooms and dining area all need more cleaning." Accommodation facilities could use a good clean. Wellness & sports facilities could use better cleaning.

Breakfast

25/100
12 reviews

"Breakfast can be improved."

Food

12/100
47 reviews

"Poor dining experience with untidy dining area."

Rated 56/100 based on reviews from families.

"Near city centre. Great view."

Location

89/100
43 reviews

"Good location with shopping nearby but poor access to parking."

Wellness Area

69/100
14 reviews

"Sufficient wellness & sports facilities. Nice sauna."

Pool

59/100
18 reviews

"Ordinary pool."

Service

44/100
40 reviews

"Generally poor but acceptably friendly service." Complaints about housekeeping and reception.

Room

35/100
84 reviews

"Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness." Complaints about cleanliness and size of rooms, but the views are amazing. Substandard bathrooms, televisions, and air conditioning. Shower can be a problem.

Comfort

33/100
37 reviews

"Uncomfortable, cramped rooms, with poor beds." Deficient A/C and too noisy rooms.

Cleanliness

24/100
48 reviews

"Bathrooms and rooms are untidy." Accommodation facilities could use a good clean.

Food

11/100
12 reviews

"Food could be better."

Rated 60/100 based on reviews from couples.

"Location is great. High value."

Location

89/100
56 reviews

"Good location with shopping nearby but poor access to parking."

Value

78/100
21 reviews

"Best value for money."

Service

52/100
45 reviews

"Complaints about the reception staff, but the service is somewhat friendly."

Comfort

41/100
43 reviews

"Poor beds, with complaints about A/C and noise. Average sized rooms."

Room

40/100
84 reviews

"Inadequately cleaned and maintained rooms and bathrooms." Poor furnishings, particularly the kitchenettes, TV's and beds. Room size is OK, although rooms look old with poor air conditioning.

Cleanliness

28/100
39 reviews

"Rooms could be cleaner." Accommodation facilities could use a good clean.

Food

12/100
7 reviews

"Food could be better."

WiFi

12/100
7 reviews

"Wifi quality could be improved."

Rated 68/100 based on reviews from solo travelers.

"Good fitness area."

Location

90/100
29 reviews

"Great location near lots of shopping."

Wellness Area

72/100
5 reviews

"Great wellness & sports facilities."

Service

50/100
31 reviews

"Service and reception staff are unprofessional, but quite friendly."

Room

39/100
44 reviews

"Poor beds and room cleanliness." Poorly-maintained rooms with subpar kitchenettes. Shower can be a problem.

Comfort

38/100
10 reviews

"Not very comfortable, with poor beds."

Cleanliness

31/100
20 reviews

"Bathrooms and rooms are untidy."

Rated 68/100 based on reviews from business travelers.

"Location is great. High value."

Location

88/100
7 reviews

"Great location."

Value

73/100
5 reviews

"Best value for money."

Service

50/100
20 reviews

"Complaints about the reception staff, but the service is somewhat friendly."

Comfort

40/100
7 reviews

"More comfort would be nice."

Room

33/100
15 reviews

"Poorly maintained and cleaned rooms."

Cleanliness

31/100
11 reviews

"Rooms could be cleaner."

Rated 54/100 based on reviews from all travelers.

"Located near shopping areas with easy access to parking. Inadequate rooms with subpar service. Awesome vibe."

Location

87/100
329 reviews

"Good location, close to public transport." Centrally located, near restaurants, bars, and shopping. Pricey, inconvenient parking.

Service

47/100
380 reviews

"Problems with management professionalism." Service friendliness is ok, but reception and housekeeping were substandard. Great security.

Room

39/100
611 reviews

"Complaints about maintenance and cleanliness in rooms and bathrooms." Guests complain about the furniture, balconies, beds, and TVs. Rooms are small and old with poor minibars and kitchenettes. Great view. Shower can be a problem.

Comfort

37/100
256 reviews

"Small, uncomfortable rooms with subpar beds and too much noise."

WiFi

30/100
28 reviews

"Wifi quality could be improved."

Cleanliness

26/100
314 reviews

"Rooms, bathrooms and dining area all need more cleaning." Accommodation facilities could use a good clean. Wellness & sports facilities could use better cleaning.

Breakfast

25/100
12 reviews

"Breakfast can be improved."

Food

11/100
44 reviews

"Poor dining experience with untidy dining area."

Rated 53/100 based on reviews from families.

"Near city centre. Great view."

Location

89/100
43 reviews

"Good location with shopping nearby but poor access to parking."

Wellness Area

69/100
14 reviews

"Sufficient wellness & sports facilities. Nice sauna."

Pool

59/100
18 reviews

"Ordinary pool."

Service

44/100
39 reviews

"Generally poor but acceptably friendly service." Complaints about housekeeping and reception.

Room

34/100
82 reviews

"Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness." Complaints about cleanliness and size of rooms, but the views are amazing. Substandard bathrooms, televisions, and air conditioning. Shower can be a problem.

Comfort

33/100
35 reviews

"Uncomfortable, cramped rooms, with poor beds." Deficient A/C and too noisy rooms.

Cleanliness

24/100
47 reviews

"Bathrooms and rooms are untidy." Accommodation facilities could use a good clean.

Food

11/100
12 reviews

"Food could be better."

Rated 55/100 based on reviews from couples.

"Location is great. High value."

Location

89/100
56 reviews

"Good location with shopping nearby but poor access to parking."

Value

78/100
21 reviews

"Best value for money."

Service

52/100
43 reviews

"Complaints about the reception staff, but the service is somewhat friendly."

Comfort

41/100
42 reviews

"Poor beds, with complaints about A/C and noise. Average sized rooms."

Room

40/100
80 reviews

"Inadequately cleaned and maintained rooms and bathrooms." Poor furnishings, particularly the kitchenettes, TV's and beds. Room size is OK, although rooms look old with poor air conditioning.

Cleanliness

28/100
38 reviews

"Rooms could be cleaner." Accommodation facilities could use a good clean.

WiFi

12/100
7 reviews

"Wifi quality could be improved."

Food

10/100
5 reviews

"Food could be better."

Rated 65/100 based on reviews from solo travelers.

"Good fitness area."

Location

90/100
29 reviews

"Great location near lots of shopping."

Wellness Area

72/100
5 reviews

"Great wellness & sports facilities."

Service

50/100
31 reviews

"Service and reception staff are unprofessional, but quite friendly."

Room

39/100
44 reviews

"Poor beds and room cleanliness." Poorly-maintained rooms with subpar kitchenettes. Shower can be a problem.

Comfort

38/100
10 reviews

"Not very comfortable, with poor beds."

Cleanliness

31/100
20 reviews

"Bathrooms and rooms are untidy."

Rated 63/100 based on reviews from business travelers.

"Location is great."

Location

88/100
7 reviews

"Great location."

Service

51/100
19 reviews

"Complaints about the reception staff, but the service is somewhat friendly."

Comfort

40/100
7 reviews

"More comfort would be nice."

Room

33/100
15 reviews

"Poorly maintained and cleaned rooms."

Cleanliness

31/100
11 reviews

"Rooms could be cleaner."

Review Semantics by TrustYou

Property description

A stay at Milano Serviced Apartments places you in the heart of Melbourne, within a 10-minute walk of Queen Victoria Market and Melbourne Central. This 4-star aparthotel is 0.6 mi (0.9 km) from Carlton Gardens and 0.7 mi (1.1 km) from Collins Street.

Grab a bite from the grocery/convenience store serving guests of Milano Serviced Apartments.

Make yourself at home in one of the 103 guestrooms, featuring kitchens with refrigerators and stovetops. Rooms have private balconies. LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include separate sitting areas and microwaves, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

RMIT University - 0.1 km / 0.1 mi
State Library of Victoria - 0.3 km / 0.2 mi
Lygon Street - 0.4 km / 0.2 mi
Queen Victoria Market - 0.5 km / 0.3 mi
Old Melbourne Gaol - 0.5 km / 0.3 mi
Melbourne Central - 0.5 km / 0.3 mi
Hardware Lane - 0.7 km / 0.4 mi
Flagstaff Gardens - 0.8 km / 0.5 mi
Bourke Street Mall - 0.9 km / 0.5 mi
Melbourne Town Hall - 0.9 km / 0.6 mi
Carlton Gardens - 0.9 km / 0.6 mi
University of Melbourne - 0.9 km / 0.6 mi
Capitol Theatre - 1 km / 0.6 mi
Royal Arcade - 1 km / 0.6 mi
Comedy Theatre - 1 km / 0.6 mi

The nearest airports are:
Melbourne Airport (MEL) - 21.4 km / 13.3 mi
Melbourne, VIC (MEB-Essendon) - 14.4 km / 8.9 mi
Avalon Airport (AVV) - 56.8 km / 35.3 mi

The preferred airport for Milano Serviced Apartments is Melbourne Airport (MEL).

Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Self parking (subject to charges) is available onsite.

Don't miss out on recreational opportunities including a sauna and a fitness center. Additional features at this aparthotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Amenities / Features

  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Secured parking
  • Wheelchair accessible (may have limitations)
  • Parking (limited spaces)
  • Babysitting or childcare (surcharge)
  • Number of meeting rooms - 1
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Tours/ticket assistance
  • Rooftop terrace
  • Luggage storage
  • Grocery/convenience store
  • Business center
  • Number of buildings/towers - 1
  • Total number of rooms - 103
  • Number of floors - 7
  • Professional property host/manager
  • Front desk (limited hours)
  • Library
  • Barbecue grill(s)
  • Smoke-free property
  • Hiking/biking trails nearby
  • Laundry facilities
  • Sauna
  • Elevator
  • Fitness facilities
  • Self parking (surcharge)
  • Terrace
  • ATM/banking
  • Concierge services

Pet friendly?

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Secured self parking fee: AUD 28.00 per night (in/out privileges)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 150.00

We have included all charges provided to us by the property.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • The property is professionally cleaned, and disinfectant is used to clean the property.
  • Social distancing measures are in place.
  • Contactless check-out is available.

Cleaning policies

Property uses a professional cleaning service

Property is cleaned with disinfectant

Social distancing measures are in place

Property confirms they are implementing guest safety measures

Contactless check-out is available

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

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