Milano Serviced Apartments

8 Franklin Street, Melbourne, VIC 3000 AU
View map Reservations: +61 3 9007 2407
4.0 Star property Near Melbourne City Baths
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12/03/2022 - 12/04/2022
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5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

Rated 67/100 based on reviews from all travelers.

Located near shopping areas with easy access to parking. Inadequate rooms with subpar service.

Location

87/100
361 reviews

Good location, close to public transport. Pricey, inconvenient parking. Centrally located, near restaurants, bars, and shopping.

Pool

63/100
79 reviews

Acceptable pools with some cleanliness complaints.

WiFi

50/100
20 reviews

Regular internet service. Wifi quality could be improved.

Service

48/100
385 reviews

Problems with management professionalism. Service friendliness is ok, but reception and housekeeping were substandard. Security is ok. Booking process should be better organized.

Room

40/100
650 reviews

Small, poorly maintained rooms with subpar minibars and kitchenettes. Bathrooms and rooms are untidy. Guests complain about the furniture, balconies, beds, and TVs. Great view. Shower can be a problem.

Comfort

35/100
267 reviews

Small, uncomfortable rooms with subpar beds and too much noise.

Bar

33/100
6 reviews

Bar could improve.

Cleanliness

25/100
326 reviews

Bathrooms and rooms are untidy. Accommodation facilities could use a good clean. Dirty in the dining and pool areas. Wellness & sports facilities could use better cleaning.

Breakfast

25/100
12 reviews

Breakfast can be improved.

Food

19/100
55 reviews

Dining is not great with untidy dining area and poor menu.

Rated 63/100 based on reviews from families.

Pleasant entrance area. Near city centre.

Location

89/100
63 reviews

Good location, close to public transport. Near to the city centre with good shopping options nearby. Parking is rare.

Wellness Area

72/100
16 reviews

Great fitness area, sauna and wellness.

Value

69/100
18 reviews

Fairly good value for money.

Pool

66/100
30 reviews

Ordinary pool.

Service

47/100
54 reviews

Generally poor but acceptably friendly service. Complaints about housekeeping and reception. Security is ok.

Room

35/100
123 reviews

Rooms are outdated and not well-kept with poor balconies and A/C. Fantastic views, but less well rated beds, room size, and cleanliness. Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great. Shower can be a problem.

Comfort

34/100
49 reviews

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

Cleanliness

25/100
67 reviews

Bathrooms and rooms are untidy. Accommodation facilities could use a good clean.

Food

19/100
16 reviews

Food could be better.

Rated 63/100 based on reviews from couples.

Great shopping.

Location

87/100
46 reviews

Good location with shopping nearby but poor access to parking.

Wellness Area

75/100
6 reviews

Great wellness & sports facilities.

Value

75/100
19 reviews

Best value for money.

Service

49/100
38 reviews

Complaints about reception service. Service is relatively friendly.

Room

37/100
68 reviews

Small rooms with below average bathrooms and poor maintenance. Badly cleaned rooms and uncomfortable beds and furniture. Substandard bathrooms, televisions, and air conditioning.

Comfort

36/100
29 reviews

Small rooms, lacking comfort, with subpar beds and A/C.

Cleanliness

24/100
30 reviews

Rooms could be cleaner. Accommodation facilities could use a good clean.

Food

17/100
7 reviews

Food could be better.

Rated 68/100 based on reviews from solo travelers.

Great location.

Location

90/100
23 reviews

Great location.

Service

49/100
22 reviews

Complaints about reception service. Service is relatively friendly.

Comfort

37/100
9 reviews

Not very comfortable, with poor beds.

Room

34/100
31 reviews

Somewhat unclean rooms with uncomfortable beds and poor bathrooms. Poorly-maintained rooms with subpar kitchenettes. Shower can be a problem.

Cleanliness

25/100
14 reviews

Rooms could be cleaner.

Rated 74/100 based on reviews from business travelers.

Location is great. High value.

Location

87/100
8 reviews

Great location.

Value

71/100
6 reviews

Best value for money.

Service

51/100
19 reviews

Complaints about the reception staff, but the service is somewhat friendly.

Comfort

40/100
5 reviews

More comfort would be nice.

Room

39/100
12 reviews

Poorly maintained and cleaned rooms.

Cleanliness

31/100
7 reviews

Rooms could be cleaner.

Rated 58/100 based on reviews from all travelers.

Located near shopping areas with easy access to parking. Inadequate rooms with subpar service.

Location

87/100
358 reviews

Good location, close to public transport. Pricey, inconvenient parking. Centrally located, near restaurants, bars, and shopping.

Pool

63/100
79 reviews

Acceptable pools with some cleanliness complaints.

WiFi

50/100
20 reviews

Regular internet service. Wifi quality could be improved.

Service

48/100
378 reviews

Problems with management professionalism. Service friendliness is ok, but reception and housekeeping were substandard. Security is ok. Booking process should be better organized.

Room

39/100
643 reviews

Small, poorly maintained rooms with subpar minibars and kitchenettes. Bathrooms and rooms are untidy. Guests complain about the furniture, balconies, beds, and TVs. Great view. Shower can be a problem.

Comfort

35/100
265 reviews

Small, uncomfortable rooms with subpar beds and too much noise.

Bar

33/100
6 reviews

Bar could improve.

Cleanliness

25/100
323 reviews

Bathrooms and rooms are untidy. Accommodation facilities could use a good clean. Dirty in the dining and pool areas. Wellness & sports facilities could use better cleaning.

Breakfast

25/100
12 reviews

Breakfast can be improved.

Food

20/100
53 reviews

Dining is not great with untidy dining area and poor menu.

Rated 60/100 based on reviews from families.

Pleasant entrance area. Near city centre.

Location

89/100
63 reviews

Good location, close to public transport. Near to the city centre with good shopping options nearby. Parking is rare.

Wellness Area

72/100
16 reviews

Great fitness area, sauna and wellness.

Value

69/100
18 reviews

Fairly good value for money.

Pool

66/100
30 reviews

Ordinary pool.

Service

47/100
53 reviews

Generally poor but acceptably friendly service. Complaints about housekeeping and reception. Security is ok.

Room

35/100
123 reviews

Rooms are outdated and not well-kept with poor balconies and A/C. Fantastic views, but less well rated beds, room size, and cleanliness. Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great. Shower can be a problem.

Comfort

34/100
49 reviews

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

Cleanliness

25/100
67 reviews

Bathrooms and rooms are untidy. Accommodation facilities could use a good clean.

Food

19/100
16 reviews

Food could be better.

Rated 55/100 based on reviews from couples.

Great shopping.

Location

87/100
46 reviews

Good location with shopping nearby but poor access to parking.

Value

75/100
19 reviews

Best value for money.

Service

49/100
37 reviews

Complaints about reception service. Service is relatively friendly.

Room

37/100
64 reviews

Small rooms with below average bathrooms and poor maintenance. Badly cleaned rooms and uncomfortable beds and furniture. Substandard bathrooms, televisions, and air conditioning.

Comfort

36/100
29 reviews

Small rooms, lacking comfort, with subpar beds and A/C.

Cleanliness

24/100
30 reviews

Rooms could be cleaner. Accommodation facilities could use a good clean.

Food

17/100
6 reviews

Food could be better.

Rated 62/100 based on reviews from solo travelers.

Great location.

Location

89/100
22 reviews

Great location.

Service

49/100
22 reviews

Complaints about reception service. Service is relatively friendly.

Comfort

37/100
9 reviews

Not very comfortable, with poor beds.

Room

34/100
31 reviews

Somewhat unclean rooms with uncomfortable beds and poor bathrooms. Poorly-maintained rooms with subpar kitchenettes. Shower can be a problem.

Cleanliness

25/100
14 reviews

Rooms could be cleaner.

Rated 73/100 based on reviews from business travelers.

Location is great.

Location

87/100
8 reviews

Great location.

Value

70/100
5 reviews

Fairly good value for money.

Service

51/100
18 reviews

Complaints about the reception staff, but the service is somewhat friendly.

Comfort

40/100
5 reviews

More comfort would be nice.

Room

39/100
12 reviews

Poorly maintained and cleaned rooms.

Cleanliness

31/100
7 reviews

Rooms could be cleaner.

Rated 61/100 based on reviews from all travelers.

Located near shopping areas with easy access to parking. Inadequate rooms with subpar service.
Review Semantics by TrustYou

Property description

With a stay at Milano Serviced Apartments, you'll be centrally located in Melbourne, within a 5-minute drive of Crown Casino and Entertainment Complex and RMIT University. This 4-star aparthotel is 0.3 mi (0.5 km) from Melbourne Central and 0.5 mi (0.8 km) from Queen Victoria Market.

Grab a bite from the grocery/convenience store serving guests of Milano Serviced Apartments.

Make yourself at home in one of the 103 guestrooms, featuring kitchens with refrigerators and stovetops. Rooms have private balconies. LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include separate sitting areas and microwaves, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

RMIT University - 0.1 km / 0.1 mi
Melbourne City Baths - 0.1 km / 0.1 mi
State Library of Victoria - 0.3 km / 0.2 mi
Lygon Street - 0.3 km / 0.2 mi
Melbourne Central - 0.4 km / 0.2 mi
QV Centre - 0.4 km / 0.3 mi
Old Melbourne Gaol - 0.5 km / 0.3 mi
Queen Victoria Market - 0.6 km / 0.4 mi
Carlton Gardens - 0.7 km / 0.4 mi
Hardware Lane - 0.7 km / 0.4 mi
Flagstaff Gardens - 0.8 km / 0.5 mi
Bourke Street Mall - 0.9 km / 0.5 mi
Royal Exhibition Building - 0.9 km / 0.6 mi
University of Melbourne - 0.9 km / 0.6 mi
Comedy Theatre - 1 km / 0.6 mi

The nearest airports are:
Melbourne Airport (MEL) - 21.4 km / 13.3 mi
Melbourne, VIC (MEB-Essendon) - 14.4 km / 8.9 mi
Avalon Airport (AVV) - 56.8 km / 35.3 mi

The preferred airport for Milano Serviced Apartments is Melbourne Airport (MEL).

Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Self parking (subject to charges) is available onsite.

Don't miss out on recreational opportunities including a sauna and a fitness center. Additional features at this aparthotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).

Amenities / Features

  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Secured parking
  • Wheelchair accessible (may have limitations)
  • Parking (limited spaces)
  • Babysitting or childcare (surcharge)
  • Number of meeting rooms - 1
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Bicycle rentals nearby
  • Tours/ticket assistance
  • Rooftop terrace
  • Rock climbing nearby
  • Luggage storage
  • Grocery/convenience store
  • Business center
  • Number of buildings/towers - 1
  • Total number of rooms - 103
  • Number of floors - 7
  • Professional property host/manager
  • Front desk (limited hours)
  • Library
  • Barbecue grill(s)
  • Golfing nearby
  • Smoke-free property
  • Hiking/biking trails nearby
  • Laundry facilities
  • Sauna
  • Elevator
  • Fitness facilities
  • Self parking (surcharge)
  • Terrace
  • ATM/banking
  • Concierge services

Pet friendly?

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Misc. fees / Policies

  • Secured self parking fee: AUD 28.00 per night (in/out privileges)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 150.00

We have included all charges provided to us by the property.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • The property is professionally cleaned, and disinfectant is used to clean the property.
  • Social distancing measures are in place.
  • Contactless check-out is available.

Cleaning policies

Property uses a professional cleaning service

Property is cleaned with disinfectant

Social distancing measures are in place

Property confirms they are implementing guest safety measures

Contactless check-out is available

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

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