Mercure Kakadu Crocodile Hotel

1 Flinders Street, Jabiru, NT 0886 AU
View map Reservations: +61 3 9007 2407
3.5 Star property Near Mamukala Billabong
Accor Launches All Stay Well:: All Stay Well launches with a focus on the care and safety of guests and employees through the prevention of COVID-19. Phase one of the integrated program includes; Stringent new health & safety standards focused on 20 key touchpoints throughout the guest and employee journey, rollout of a new comprehensive, hands-on safety & hygiene training program, and more
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Very Good
4.0/5

Based on 286 guest reviews

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  • Pool umbrellas
  • Free WiFi
  • Number of outdoor pools - 1
  • Breakfast available (surcharge)
  • Children's pool
  • Free self parking
  • Pool sun loungers
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12/03/2022 - 12/04/2022
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8 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
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Summary of verified reviews

68
Fair

Summary of 2,759 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 68/100 based on reviews from all travelers.

Good for sightseeing with nearby parking areas. Room needs to be improved. Vibe is not too good.

Location

87/100
310 reviews

Great location and easy parking.

Service

75/100
1077 reviews

Management seems lacking, with badly rated housekeeping, but friendly service. Great staff at reception and the restaurant. Acceptably professional staff and mediocre bar service. Booking process should be better organized. Standard laundry service. Room service could have been improved. Hotel security can be an issue. Recreation staff is nice. Concierge service is average.

Food

70/100
935 reviews

Great food, especially the beef. Okay but overpriced menu. Poorly rated dining experience, but acceptable desserts and fruits. Great seafood and snacks. Side dishes are all right. Bad poultry dishes. Bad Vegan Food.

Breakfast

67/100
189 reviews

Decent and moderately priced breakfast.

Comfort

54/100
423 reviews

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

WiFi

49/100
17 reviews

Complaints about WiFi.

Room

46/100
1219 reviews

Poorly maintained rooms with subpar A/C, minibars, and kitchenettes. Old, poorly cleaned rooms with okay beds and acceptable sizes. Small rooms and poorly cleaned bathrooms. Poorly furnished with bad TV's and balconies. Shower can be a problem.

Value

37/100
318 reviews

Value for money could be better. Food and beverages are pricey. Acceptable breakfast prices.

Vibe

36/100
397 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is ok. Hotel is relatively stylish. Good for traveling with friends. Awesome for families.

Amenities

29/100
468 reviews

Outdated facilities, not accessible for those with handicaps. Entrance area is ok. Elevator in need of updating. Unspectacular architecture.

Cleanliness

29/100
604 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

Rated 66/100 based on reviews from couples.

Accessible parking. Delicious beef dishes & steak.

Location

80/100
114 reviews

Great location and easy parking.

Service

75/100
398 reviews

Friendly service, good reception, and okay professionalism and restaurant service. Housekeeping and management are lacking. Booking process should be better organized.

Food

71/100
335 reviews

Dining experience not great - good food but pricey. Acceptable menu with average desserts.

Breakfast

67/100
62 reviews

Decent and moderately priced breakfast.

Comfort

46/100
147 reviews

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Average-sized rooms with alright beds.

Room

44/100
422 reviews

Rooms need more cleaning and maintenance, with poorly rated minibars. Small rooms and poorly cleaned bathrooms. Old rooms with substandard TV's, furniture and air conditioning. Average-sized rooms with alright beds. Shower can be a problem.

Vibe

40/100
149 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is ok. Hotel is relatively stylish.

Value

35/100
107 reviews

Value for money could be better. Food is a bit overpriced. Acceptable breakfast prices.

WiFi

33/100
5 reviews

Complaints about WiFi.

Cleanliness

32/100
209 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

Amenities

31/100
180 reviews

Outdated facilities with a decent entrance area. Elevator in need of updating. Unspectacular architecture.

Rated 65/100 based on reviews from families.

Good restaurant service. Great location.

Location

88/100
37 reviews

Great location.

Service

74/100
170 reviews

Reception and restaurant service is friendly. Service is somewhat professional, but housekeeping is subpar.

Food

73/100
148 reviews

Dining is alright, with nice food, but high prices.

Breakfast

61/100
28 reviews

Decent and moderately priced breakfast.

Comfort

52/100
67 reviews

Mediocre comfort, room sizes and beds.

Room

41/100
196 reviews

Inadequate cleaning and maintenance, with complaints about furnishing and bathrooms. Old, poorly cleaned rooms with okay beds and acceptable sizes. Shower can be a problem.

Value

39/100
47 reviews

Value for money could be better. Food is a bit overpriced. Acceptable breakfast prices.

Vibe

29/100
65 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is ok.

Amenities

27/100
70 reviews

Hotel grounds not rated highly, with outdated facilities. Entrance area is ok.

Cleanliness

23/100
100 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

Rated 74/100 based on reviews from business travelers.

Good service. Tasty food.

Service

77/100
48 reviews

Reception is great with very friendly, helpful service, although restaurant service was only OK.

Food

74/100
27 reviews

Uninspiring menu, but good food nonetheless.

Comfort

57/100
17 reviews

Beds are decent and generally comfortable.

Room

49/100
43 reviews

Older, poorly cleaned and maintained rooms with especially untidy bathrooms. Average beds.

Value

38/100
7 reviews

Value for money could be better.

Vibe

35/100
17 reviews

Vibe is not too good. Hotel could use some updating.

Amenities

32/100
10 reviews

Hotel buildings could use some improvement.

Cleanliness

30/100
25 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Rated 78/100 based on reviews from solo travelers.

Delicious food. Great location.

Location

89/100
6 reviews

Great location.

Service

80/100
27 reviews

Friendly service and great reception.

Food

74/100
25 reviews

Delicious food.

Breakfast

64/100
6 reviews

Breakfast is average.

Room

53/100
25 reviews

Average rooms with standard beds. Guests complained about bathrooms and general cleanliness of the rooms.

Value

36/100
7 reviews

Value for money could be better.

Cleanliness

32/100
11 reviews

Rooms could be cleaner.

Vibe

30/100
6 reviews

Vibe is not too good.

Amenities

28/100
11 reviews

Hotel buildings could use some improvement.

Rated 64/100 based on reviews from all travelers.

Good for sightseeing with nearby parking areas. Room needs to be improved. Vibe is not too good.

Location

87/100
308 reviews

Great location and easy parking.

Service

75/100
1073 reviews

Management seems lacking, with badly rated housekeeping, but friendly service. Great staff at reception and the restaurant. Acceptably professional staff and mediocre bar service. Booking process should be better organized. Standard laundry service. Room service could have been improved. Hotel security can be an issue. Recreation staff is nice. Concierge service is average.

Food

70/100
930 reviews

Great food, especially the beef. Okay but overpriced menu. Poorly rated dining experience, but acceptable desserts and fruits. Great seafood and snacks. Side dishes are all right. Bad poultry dishes. Bad Vegan Food.

Breakfast

66/100
187 reviews

Decent and moderately priced breakfast.

Comfort

54/100
423 reviews

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

WiFi

49/100
17 reviews

Complaints about WiFi.

Room

46/100
1207 reviews

Poorly maintained rooms with subpar A/C, minibars, and kitchenettes. Old, poorly cleaned rooms with okay beds and acceptable sizes. Small rooms and poorly cleaned bathrooms. Poorly furnished with bad TV's and balconies. Shower can be a problem.

Value

38/100
314 reviews

Value for money could be better. Food and beverages are pricey. Acceptable breakfast prices.

Vibe

37/100
391 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is ok. Hotel is relatively stylish.

Amenities

29/100
462 reviews

Outdated facilities, not accessible for those with handicaps. Entrance area is ok. Elevator in need of updating. Unspectacular architecture.

Cleanliness

29/100
598 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

Rated 64/100 based on reviews from couples.

Delicious beef dishes & steak. Good snacks.

Location

79/100
112 reviews

Great location and easy parking.

Service

75/100
395 reviews

Friendly service, good reception, and okay professionalism and restaurant service. Housekeeping and management are lacking. Booking process should be better organized.

Food

71/100
333 reviews

Dining experience not great - good food but pricey. Acceptable menu with average desserts.

Breakfast

67/100
61 reviews

Decent and moderately priced breakfast.

Comfort

46/100
147 reviews

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Average-sized rooms with alright beds.

Room

44/100
418 reviews

Rooms need more cleaning and maintenance, with poorly rated minibars. Small rooms and poorly cleaned bathrooms. Old rooms with substandard TV's, furniture and air conditioning. Average-sized rooms with alright beds. Shower can be a problem.

Vibe

40/100
148 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is ok. Hotel is relatively stylish.

Value

35/100
107 reviews

Value for money could be better. Food is a bit overpriced. Acceptable breakfast prices.

WiFi

33/100
5 reviews

Complaints about WiFi.

Cleanliness

32/100
207 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

Amenities

31/100
178 reviews

Outdated facilities with a decent entrance area. Elevator in need of updating. Unspectacular architecture.

Rated 63/100 based on reviews from families.

Good restaurant service.

Location

88/100
37 reviews

Great location.

Service

74/100
170 reviews

Reception and restaurant service is friendly. Service is somewhat professional, but housekeeping is subpar.

Food

73/100
147 reviews

Dining is alright, with nice food, but high prices.

Breakfast

61/100
28 reviews

Decent and moderately priced breakfast.

Comfort

52/100
67 reviews

Mediocre comfort, room sizes and beds.

Room

41/100
194 reviews

Inadequate cleaning and maintenance, with complaints about furnishing and bathrooms. Old, poorly cleaned rooms with okay beds and acceptable sizes. Shower can be a problem.

Value

39/100
46 reviews

Value for money could be better. Food is a bit overpriced. Acceptable breakfast prices.

Vibe

30/100
64 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is ok.

Amenities

27/100
69 reviews

Hotel grounds not rated highly, with outdated facilities. Entrance area is ok.

Cleanliness

23/100
99 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

Rated 74/100 based on reviews from business travelers.

Good service. Tasty food.

Service

77/100
48 reviews

Reception is great with very friendly, helpful service, although restaurant service was only OK.

Food

74/100
27 reviews

Uninspiring menu, but good food nonetheless.

Comfort

57/100
17 reviews

Beds are decent and generally comfortable.

Room

49/100
43 reviews

Older, poorly cleaned and maintained rooms with especially untidy bathrooms. Average beds.

Value

38/100
7 reviews

Value for money could be better.

Vibe

35/100
17 reviews

Vibe is not too good. Hotel could use some updating.

Amenities

32/100
10 reviews

Hotel buildings could use some improvement.

Cleanliness

30/100
25 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Rated 77/100 based on reviews from solo travelers.

Delicious food. Great location.

Location

89/100
6 reviews

Great location.

Service

80/100
27 reviews

Friendly service and great reception.

Food

74/100
25 reviews

Delicious food.

Breakfast

64/100
6 reviews

Breakfast is average.

Room

53/100
25 reviews

Average rooms with standard beds. Guests complained about bathrooms and general cleanliness of the rooms.

Value

36/100
7 reviews

Value for money could be better.

Cleanliness

32/100
11 reviews

Rooms could be cleaner.

Vibe

30/100
6 reviews

Vibe is not too good.

Amenities

28/100
11 reviews

Hotel buildings could use some improvement.

Review Semantics by TrustYou

Property description

Located in Jabiru, Mercure Kakadu Crocodile Hotel is in a national park, a 1-minute drive from Kakadu National Park and 5 minutes from Bowali Visitors Centre. This family-friendly hotel is 20.6 mi (33.2 km) from Mamukala Wetlands and 22.3 mi (35.8 km) from Nourlangie Rock.

Grab a bite at Escarpment Restaurant, a restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM for a fee.

Make yourself at home in one of the 110 guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Kakadu National Park - 0.1 km / 0.1 mi
Bowali Visitors Centre - 2.5 km / 1.6 mi
Mamukala Wetlands - 33.2 km / 20.6 mi
Nourlangie Rock - 35.8 km / 22.3 mi
Ubirr - 42.9 km / 26.7 mi

The preferred airport for Mercure Kakadu Crocodile Hotel is Darwin International Airport (DRW) - 251.8 km / 156.5 mi

Featured amenities include a business center, multilingual staff, and luggage storage. Free self parking is available onsite.

Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and a television in a common area.

Amenities / Features

  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum age of oldest guest: 18
  • Gift shops or newsstand
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Pool umbrellas
  • Meeting rooms
  • Television in common areas
  • Free WiFi
  • Number of bars/lounges - 1
  • Designated smoking areas
  • Number of outdoor pools - 1
  • Upper floors accessible by stairs only
  • Garden
  • Picnic area
  • In-room accessibility
  • Internet access in public areas - high speed
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Number of buildings/towers - 1
  • Total number of rooms - 110
  • Number of floors - 2
  • UNESCO sustainable tourism pledge
  • No rollaway/extra beds available
  • No elevators
  • Accessible bathroom
  • Boat tours nearby
  • Luggage storage
  • Porter/bellhop
  • Multilingual staff
  • Business center
  • Front desk (limited hours)
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Golfing nearby
  • Safe-deposit box at front desk
  • Laundry facilities
  • Children's pool
  • Free self parking
  • Computer station
  • ATM/banking
  • Pool sun loungers

Pet friendly?

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Misc. fees / Policies

  • Fee for buffet breakfast: AUD 30 per person (approximately)
  • Credit card charges are subject to a surcharge of 1.3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Up to 2 children 14 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
  • Contactless check-in and contactless check-out are available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available for lunch and through room service.

Cleaning policies

Property is cleaned with disinfectant

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available through room service

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Cashless transactions are available

Contactless food service / room service is available

Food service has been amended for enhanced safety

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Mercure

  • Midscale hotel with warm, contemporary rooms
  • The Park Sleep & Fly offer includes 1 night acoomodations, airport transfer by shuttle service and up to 15 days of free parking
  • Coffee and tea tasting
  • Buffet breakfast with both local and international food items or the Express & Co. breakfast formula is served at the bar until noon. Enjoy a hot drink, a glass of orange juice, and some bread with jam, or other delicious pastries
  • Ready to Spa packages includes accommodation, breakfast, and one spa treatment
  • Great meeting space for any special occasion

The Mercure highlights above are subject to change without notice.