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Pets are not allowed.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Please note that the total price of the reservation will be charged via credit card upon booking. Please note that there is a 2% charge when you pay with a credit card. The Mt Buller Snow Guarantee provides a money back guarantee on all prepaid accommodation, lift ticket, rental and lesson packages in the event that insufficient snow cover prevents at least four of the “Snow Guarantee” lifts from operating in the two days before your scheduled arrival. If the Snow Guarantee lifts are not operating in the two days before your scheduled arrival date, you can contact your booking agent or Hotel Pension Grimus (if booked direct) to change your booking to a later date or cancel your booking and receive your money back. You cannot take advantage of the Snow Guarantee on the day of your scheduled arrival nor during your stay, only up to 5pm on the day prior to your arrival date There are multiple transport options to get to the Hotel. If you are driving a vehicle, although the roads are cleared of snow as required, it is compulsory to carry wheel chains in your vehicle. Once you enter the Mountain (gate entry fees apply) you drive to the carparks, where oversnow 4WD taxis bring you to the hotel, for an additional charge. Once in the resort it is easy to get around the village. For more information please contact the property using the contact details found on the booking confirmation.
WiFi is available in all areas and is free of charge.
No parking available.
Children of any age are allowed.Children up to and including 2 years old stay for AUD 40 per person per night when using an available cot.Children up to and including 14 years old stay for AUD 120 per person per night when using an existing bed.You haven't added any extra beds.Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Physical distancing in dining areas
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas
Property is cleaned by professional cleaning companies
All plates, cutlery, glasses and other tableware have been sanitized
Guests have the option to cancel any cleaning services for their accommodation during their stay