Mercure Sydney Wynyard

York St. 7 9, Sydney, NSW 2000 AU
View map Reservations: +61 3 9007 2407
5.0 Star property
Accor Launches All Stay Well:: All Stay Well launches with a focus on the care and safety of guests and employees through the prevention of COVID-19. Phase one of the integrated program includes; Stringent new health & safety standards focused on 20 key touchpoints throughout the guest and employee journey, rollout of a new comprehensive, hands-on safety & hygiene training program, and more
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08/15/2022 - 08/16/2022
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Summary of verified reviews

83
Very Good

Summary of 3,657 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 83/100 based on reviews from all travelers.

Very good for traveling with friends. Close to Starbucks. Great location.

Location

94/100
1008 reviews

Great location. Near downtown with great sightseeing and shopping. Close to public transport and the train. Not great access by car, with poorly rated parking. Parking should be cheaper.

Value

86/100
278 reviews

Best value for money.

Service

83/100
678 reviews

Friendly service, and reception was okay. Poorly rated housekeeping and restaurant service. Room service could have been improved.

Cleanliness

71/100
470 reviews

Rooms are clean, but bathrooms are not.

WiFi

68/100
14 reviews

Regular internet service. Wifi quality could be improved.

Room

67/100
968 reviews

Great beds in adequately sized, clean rooms with okay views. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms with subpar furniture and TVs. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

Comfort

55/100
566 reviews

Room size and comfort are OK, but beds are great. Small bathrooms, noisy rooms, and deficient A/C.

Amenities

39/100
204 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating. Unspectacular architecture. Handicap accessible facilities are all right.

Bar

38/100
25 reviews

Bar could improve. Good alcoholic drinks.

Food

18/100
130 reviews

Poorly rated food, particularly desserts.

Breakfast

12/100
37 reviews

Breakfast can be improved.

Rated 80/100 based on reviews from couples.

Terrific location. Good value.

Location

94/100
242 reviews

Well-located, although unfortunately the parking isn't easy. Near downtown with great sightseeing and shopping. Close to public transport and the train.

Value

86/100
57 reviews

Best value for money.

Service

86/100
128 reviews

Friendly, professional service, and decent reception, but less well rated housekeeping.

Cleanliness

75/100
116 reviews

Rooms are clean, but bathrooms are not. Moderately clean hotel facilities.

Room

68/100
227 reviews

Great beds in adequately sized, clean rooms with okay views. Small rooms and poorly cleaned bathrooms. People dislike the TVs, A/C, and furniture.

Comfort

62/100
141 reviews

Room size and comfort are OK, but beds are great. Small bathrooms, noisy rooms, and deficient A/C.

Amenities

39/100
44 reviews

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

Bar

36/100
9 reviews

Bar could improve.

Food

23/100
31 reviews

Food could be better.

Breakfast

14/100
7 reviews

Breakfast can be improved.

Rated 79/100 based on reviews from families.

Terrific location. Good service.

Location

92/100
146 reviews

Great location, close to the train station. Near to downtown with good options for sightseeing. Parking is rare.

Service

79/100
101 reviews

Friendly service, and reception was okay.

Room

60/100
139 reviews

Rooms are of average size, and moderately well-maintained, with nice beds. Small rooms and poorly cleaned bathrooms. Deficient A/C in poorly-maintained rooms. Shower can be a problem.

Cleanliness

58/100
70 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Comfort

48/100
75 reviews

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Average-sized rooms with great beds.

Vibe

41/100
17 reviews

Atmosphere not particularly friendly, giving poor vibes. Entrance area is not particularly attractive.

Amenities

36/100
26 reviews

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

Food

19/100
23 reviews

Food could be better.

Breakfast

11/100
6 reviews

Breakfast can be improved.

Rated 78/100 based on reviews from solo travelers.

Great shopping. Train station is close.

Location

95/100
143 reviews

Well-located, although unfortunately the parking isn't easy. Near downtown with great sightseeing and shopping. Close to public transport and the train.

Service

88/100
101 reviews

Efficient, friendly service with a nice reception.

Value

87/100
45 reviews

Best value for money.

Cleanliness

74/100
57 reviews

Rooms are clean, but bathrooms are not. Moderately clean hotel facilities.

Room

65/100
143 reviews

Great beds in adequately sized, clean rooms with okay views. Small rooms and poorly cleaned bathrooms. Outdated badly kept up rooms with inadequate televisions and air conditioners. Shower can be a problem.

WiFi

59/100
5 reviews

Average wifi quality.

Comfort

56/100
85 reviews

Room size and comfort are OK, but beds are great. Small bathrooms, noisy rooms, and deficient A/C.

Vibe

42/100
17 reviews

Vibe is not too good. Hotel could use some updating.

Amenities

41/100
27 reviews

Hotel buildings could use some improvement.

Food

16/100
23 reviews

Food could be better.

Breakfast

11/100
8 reviews

Breakfast can be improved.

Rated 78/100 based on reviews from business travelers.

Comfortable beds.

Location

96/100
35 reviews

Great location.

Value

87/100
9 reviews

Best value for money.

Service

76/100
25 reviews

Friendly service, and reception was okay.

Cleanliness

71/100
18 reviews

Clean rooms. Moderately clean hotel facilities.

Room

62/100
48 reviews

Tidy rooms with excellent beds. Rooms needing maintenance, with bad bathrooms and A/C.

Comfort

54/100
26 reviews

Relatively comfortable, with good beds. Deficient A/C and too noisy rooms.

Amenities

43/100
8 reviews

Hotel buildings could use some improvement.

Food

17/100
5 reviews

Food could be better.

Rated 79/100 based on reviews from all travelers.

Very good for traveling with friends. Close to Starbucks. Great location.

Location

94/100
994 reviews

Great location. Near downtown with great sightseeing and shopping. Close to public transport and the train. Not great access by car, with poorly rated parking. Parking should be cheaper.

Value

86/100
274 reviews

Best value for money.

Service

83/100
674 reviews

Reception is decent, with overall friendly and professional service. Poorly rated housekeeping and restaurant service. Room service could have been improved.

Cleanliness

71/100
468 reviews

Rooms are clean, but bathrooms are not.

WiFi

68/100
14 reviews

Regular internet service. Wifi quality could be improved.

Room

67/100
958 reviews

Great beds in adequately sized, clean rooms with okay views. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms with subpar furniture and TVs. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

Comfort

55/100
561 reviews

Room size and comfort are OK, but beds are great. Small bathrooms, noisy rooms, and deficient A/C.

Amenities

40/100
199 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating. Unspectacular architecture. Handicap accessible facilities are all right.

Bar

38/100
25 reviews

Bar could improve. Good alcoholic drinks.

Food

18/100
128 reviews

Poorly rated food, particularly desserts.

Breakfast

12/100
37 reviews

Breakfast can be improved.

Rated 78/100 based on reviews from couples.

Professional service.

Location

94/100
238 reviews

Well-located, although unfortunately the parking isn't easy. Near downtown with great sightseeing and shopping. Close to public transport and the train.

Value

86/100
57 reviews

Best value for money.

Service

86/100
128 reviews

Friendly, professional service, and decent reception, but less well rated housekeeping.

Cleanliness

75/100
116 reviews

Rooms are clean, but bathrooms are not. Moderately clean hotel facilities.

Room

69/100
223 reviews

Great beds in adequately sized, clean rooms with okay views. Small rooms and poorly cleaned bathrooms. People dislike the TVs, A/C, and furniture. Shower can be a problem.

Comfort

63/100
139 reviews

Room size and comfort are OK, but beds are great. Small bathrooms, noisy rooms, and deficient A/C.

Amenities

40/100
43 reviews

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

Bar

36/100
9 reviews

Bar could improve.

Food

22/100
30 reviews

Food could be better.

Breakfast

14/100
7 reviews

Breakfast can be improved.

Rated 78/100 based on reviews from families.

Terrific location. Good service.

Location

92/100
144 reviews

Great location, close to the train station. Near to downtown with good options for sightseeing. Parking is rare.

Service

79/100
100 reviews

Friendly service, and reception was okay.

Room

60/100
138 reviews

Rooms are of average size, and moderately well-maintained, with nice beds. Small rooms and poorly cleaned bathrooms. Deficient A/C in poorly-maintained rooms. Shower can be a problem.

Cleanliness

58/100
70 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Comfort

48/100
75 reviews

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Average-sized rooms with great beds.

Vibe

42/100
16 reviews

Atmosphere not particularly friendly, giving poor vibes. Entrance area is not particularly attractive.

Amenities

37/100
25 reviews

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

Food

19/100
23 reviews

Food could be better.

Breakfast

11/100
6 reviews

Breakfast can be improved.

Rated 77/100 based on reviews from solo travelers.

Great shopping.

Location

95/100
140 reviews

Well-located, although unfortunately the parking isn't easy. Near downtown with great sightseeing and shopping. Close to public transport and the train.

Service

88/100
100 reviews

Efficient, friendly service with a nice reception.

Value

86/100
44 reviews

Best value for money.

Cleanliness

74/100
56 reviews

Rooms are clean, but bathrooms are not. Moderately clean hotel facilities.

Room

65/100
141 reviews

Great beds in adequately sized, clean rooms with okay views. Small rooms and poorly cleaned bathrooms. Outdated badly kept up rooms with inadequate televisions and air conditioners. Shower can be a problem.

WiFi

59/100
5 reviews

Average wifi quality.

Comfort

56/100
82 reviews

Room size and comfort are OK, but beds are great. Small bathrooms, noisy rooms, and deficient A/C.

Vibe

42/100
17 reviews

Vibe is not too good. Hotel could use some updating.

Amenities

41/100
27 reviews

Hotel buildings could use some improvement.

Food

16/100
23 reviews

Food could be better.

Breakfast

11/100
8 reviews

Breakfast can be improved.

Rated 77/100 based on reviews from business travelers.

Comfortable beds.

Location

96/100
34 reviews

Great location.

Value

87/100
9 reviews

Best value for money.

Service

76/100
25 reviews

Friendly service, and reception was okay.

Cleanliness

71/100
17 reviews

Clean rooms. Moderately clean hotel facilities.

Room

62/100
48 reviews

Tidy rooms with excellent beds. Rooms needing maintenance, with bad bathrooms and A/C.

Comfort

54/100
26 reviews

Relatively comfortable, with good beds. Deficient A/C and too noisy rooms.

Amenities

44/100
7 reviews

Hotel buildings could use some improvement.

Food

17/100
5 reviews

Food could be better.

Review Semantics by TrustYou

Property description

With a stay at Mercure Sydney Wynyard, you'll be centrally located in Sydney, within a 10-minute walk of Circular Quay and King Street Wharf. This 4.5-star hotel is 0.9 mi (1.4 km) from Hyde Park and 1 mi (1.6 km) from Queen Victoria Building.

Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge.

Make yourself at home in one of the 283 guestrooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Australia Square - 0.2 km / 0.1 mi
Castlereagh Street - 0.5 km / 0.3 mi
Circular Quay - 0.5 km / 0.3 mi
King Street Wharf - 0.6 km / 0.4 mi
Pitt Street Mall - 0.7 km / 0.4 mi
Theatre Royal - 0.7 km / 0.5 mi
Martin Place - 0.7 km / 0.5 mi
SEA LIFE Sydney Aquarium - 0.8 km / 0.5 mi
Wild Life Sydney Zoo - 0.8 km / 0.5 mi
Barangaroo Reserve - 0.8 km / 0.5 mi
The Rocks Markets - 0.9 km / 0.5 mi
Queen Victoria Building - 0.9 km / 0.6 mi
Sydney Hospital - 1 km / 0.6 mi
Sydney Tower - 1 km / 0.6 mi
Sydney Town Hall - 1 km / 0.6 mi

The nearest major airport is Sydney Airport (SYD) - 17.1 km / 10.6 mi

Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk.

Take advantage of recreation opportunities such as a fitness center, or other amenities including wireless Internet access (surcharge) and concierge services.

Amenities / Features

  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Distance from property (meters) - 120
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible
  • Reception hall
  • Express check-in
  • WiFi (surcharge)
  • Number of bars/lounges - 1
  • Parking onsite
  • Roll-in shower
  • Internet access - wireless
  • Tours/ticket assistance
  • Luggage storage
  • Distance from property (ft) - 394
  • Year Built - 1968
  • Total number of rooms - 283
  • Number of floors - 22
  • LGBTQ friendly
  • Guests must provide health documentation
  • Parking height restrictions apply
  • Porter/bellhop
  • Multilingual staff
  • 24-hour front desk
  • Breakfast service
  • Safe-deposit box at front desk
  • Smoke-free property
  • Snack bar/deli
  • Number of coffee shops/cafes - 1
  • Hiking/biking trails nearby
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Concierge services

Breakfast information

Full buffet breakfast is available every morning between 0630am & 1000am.This is charged at $25 per person each morning.

Pet friendly?

Pets not allowed

No animals allowed

Parking information

Limited overnight parking is available between 2pm - 11am at a charge of $50 per vehicle/per night. Parking works on a first in- first serve basis & we do not reserve any spots.

Internet/Wi-Fi

Complimentary Wi-Fi is available to guests in hotel rooms.

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Nearby parking fee: AUD 65 per day (394 ft away)
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Parking height restrictions apply.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place and guests are provided with hand sanitizer.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning policies

Property is cleaned with disinfectant

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of Safe Travels (WTTC - Global)

Property confirms they are implementing enhanced cleaning measures

About Mercure

  • Midscale hotel with warm, contemporary rooms
  • The Park Sleep & Fly offer includes 1 night acoomodations, airport transfer by shuttle service and up to 15 days of free parking
  • Coffee and tea tasting
  • Buffet breakfast with both local and international food items or the Express & Co. breakfast formula is served at the bar until noon. Enjoy a hot drink, a glass of orange juice, and some bread with jam, or other delicious pastries
  • Ready to Spa packages includes accommodation, breakfast, and one spa treatment
  • Great meeting space for any special occasion

The Mercure highlights above are subject to change without notice.

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