Pullman Cairns International

17 Abbott Street, Cairns, QLD 4870 AU
View map Reservations: +61 3 9007 2407
5.0 Star property In Cairns (Cairns Central Business District)
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09/28/2022 - 09/29/2022
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4 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

Rated 84/100 based on reviews from all travelers.

Very good business hotel. Good for sightseeing and has nearby restaurants and bars. Fantastic service.

Location

93/100
581 reviews

Great location. Near city centre with nearby beaches, restaurants, bars, and shopping. Parking is average, and car access is inconvenient. Standard parking prices.

Service

82/100
1224 reviews

Service is professional and cheery, especially reception and housekeeping. Decent waitstaff and management. Room service could have been improved. Bar service is acceptable. Smooth booking process. Concierge service is average. Recreation staff is nice.

WiFi

80/100
20 reviews

Fast and cheap WiFi. Wifi quality could be improved.

Room

73/100
1317 reviews

Large rooms with nice views and OK beds. Inadequate minibars in older, poorly-maintained rooms. Bathrooms are large but with substandard cleaning. Poor quality TV's, furniture, and kitchenettes.

Vibe

67/100
457 reviews

OK vibe and a friendly atmosphere. Hotel could use some updating. Pleasant entrance area. Hotel is fairly plain. Good for business people. Great for a wellness holiday. Awesome for families.

Breakfast

64/100
242 reviews

Decent and moderately priced breakfast.

Pool

59/100
256 reviews

Acceptable pools with some cleanliness complaints.

Value

58/100
218 reviews

Fairly good value for money. Acceptable breakfast prices. Food is a bit overpriced. Affordable beverage prices. Free internet.

Cleanliness

58/100
426 reviews

Quite clean. Hotel facilities could use a good clean. Bathrooms and pool area are inadequately clean.

Food

55/100
369 reviews

Substandard dining experience and unpopular side dishes. Acceptable menu with average desserts. Pricey food with poorly reviewed pork dishes. No good fish & seafood. Untasty beef dishes & steak. Good snacks. Pizza is not the best. Salads are ok.

Rated 82/100 based on reviews from couples.

Terrific location. Great service.

Location

93/100
154 reviews

Great location with good parking availability. Excellent sightseeing, restaurants and bars nearby.

Service

84/100
340 reviews

Service is professional and cheery, especially reception and housekeeping. Decent waitstaff and management. Room service could have been improved. Bar service is acceptable. Booking process is sufficient.

Room

75/100
366 reviews

Okay beds and somewhat clean, big rooms with excellent views. Inadequate minibars in older, poorly-maintained rooms. Large, so-so bathroom. People dislike the TVs, A/C, and furniture.

Bar

70/100
44 reviews

Great, affordable bar with good drinks. Bar service is acceptable.

WiFi

70/100
9 reviews

Good internet service. Wifi quality could be improved.

Vibe

65/100
121 reviews

OK vibe and a friendly atmosphere. Hotel could use some updating. Pleasant entrance area.

Cleanliness

61/100
102 reviews

Room cleanliness is acceptable. Hotel facilities could use a good clean.

Pool

57/100
51 reviews

Ordinary pool.

Breakfast

57/100
66 reviews

Decent and moderately priced breakfast.

Value

53/100
54 reviews

Fairly good value for money. Food is a bit overpriced. Acceptable breakfast prices. Affordable beverage prices.

Food

50/100
119 reviews

Substandard dining experience and unpopular side dishes. Okay but overpriced menu.

Rated 78/100 based on reviews from families.

Smooth booking process. Great shopping.

Location

92/100
109 reviews

Great location, near nice bars and restaurants. Average parking.

Service

79/100
211 reviews

Service is professional and cheery, especially reception and housekeeping. Room service could have been improved. Average restaurant service.

Room

69/100
223 reviews

Rooms are somewhat clean but have fantastic views. Old, poorly-maintained rooms with deficient furniture and bathrooms.

Breakfast

66/100
64 reviews

Decent and moderately priced breakfast.

Vibe

66/100
81 reviews

OK vibe and a friendly atmosphere. Hotel could use some updating. Pleasant entrance area.

Cleanliness

59/100
85 reviews

Rooms are moderately tidy but pool area could use more attention. Moderately clean hotel facilities.

Value

55/100
44 reviews

Fairly good value for money. Acceptable breakfast prices. Food is a bit overpriced.

Pool

54/100
63 reviews

Acceptable pools with some cleanliness complaints.

Food

44/100
55 reviews

Guests complain about the dining, with a poor menu and high prices.

Rated 84/100 based on reviews from business travelers.

Professional service. Wonderful housekeeping.

Location

92/100
58 reviews

Great location with good parking availability. Great sightseeing, restaurants and shopping nearby.

Service

86/100
201 reviews

Service is professional and cheery, especially reception and housekeeping. Average restaurant service. Room service is average.

Room

80/100
199 reviews

Great views in clean rooms, with decent bathrooms and okay maintenance. Out-of-date rooms with complaints about the furniture, minibars, and TVs.

Vibe

71/100
51 reviews

Awesome vibe. Hotel could use some updating. Friendly atmosphere. Stylish hotel. Pleasant entrance area.

Cleanliness

68/100
55 reviews

Moderately clean hotel facilities. Clean rooms.

Breakfast

62/100
28 reviews

Breakfast is average.

Value

62/100
25 reviews

Fairly good value for money. Normally priced food.

Food

58/100
58 reviews

Decent food and menu. Normally priced food.

Pool

56/100
16 reviews

Ordinary pool.

Rated 82/100 based on reviews from solo travelers.

Spacious bathroom. Great view.

Location

95/100
30 reviews

Great location.

Service

88/100
59 reviews

Friendly service and great reception.

Room

73/100
64 reviews

Spacious rooms with great views and okay beds and bathrooms. Old, poorly maintained rooms.

Bar

71/100
7 reviews

Bar is awesome.

Breakfast

62/100
9 reviews

Breakfast is average.

Value

61/100
12 reviews

Fairly good value for money.

Vibe

61/100
21 reviews

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel.

Cleanliness

60/100
22 reviews

Quite clean.

Food

58/100
18 reviews

Decent food and menu.

Rated 80/100 based on reviews from all travelers.

Very good business hotel. Good for sightseeing and has nearby restaurants and bars. Fantastic service.

Location

93/100
568 reviews

Great location. Near city centre with nearby beaches, restaurants, bars, and shopping. Parking is average, and car access is inconvenient. Standard parking prices.

Service

82/100
1212 reviews

Service is professional and cheery, especially reception and housekeeping. Decent waitstaff and management. Room service could have been improved. Bar service is acceptable. Smooth booking process. Concierge service is average. Recreation staff is nice.

WiFi

80/100
20 reviews

Fast and cheap WiFi. Wifi quality could be improved.

Room

73/100
1300 reviews

Large rooms with nice views and OK beds. Inadequate minibars in older, poorly-maintained rooms. Bathrooms are large but with substandard cleaning. Poor quality TV's, furniture, and kitchenettes.

Vibe

68/100
447 reviews

OK vibe and a friendly atmosphere. Hotel could use some updating. Pleasant entrance area. Hotel is fairly plain.

Breakfast

64/100
240 reviews

Decent and moderately priced breakfast.

Cleanliness

59/100
422 reviews

Quite clean. Hotel facilities could use a good clean. Bathrooms and pool area are inadequately clean.

Value

58/100
217 reviews

Fairly good value for money. Acceptable breakfast prices. Food is a bit overpriced. Affordable beverage prices. Free internet.

Pool

58/100
250 reviews

Acceptable pools with some cleanliness complaints.

Food

55/100
368 reviews

Substandard dining experience and unpopular side dishes. Acceptable menu with average desserts. Pricey food with poorly reviewed pork dishes. No good fish & seafood. Untasty beef dishes & steak. Good snacks. Pizza is not the best. Salads are ok.

Rated 82/100 based on reviews from couples.

Terrific location. Great service.

Location

93/100
153 reviews

Great location with good parking availability. Excellent sightseeing, restaurants and bars nearby.

Service

84/100
340 reviews

Service is professional and cheery, especially reception and housekeeping. Decent waitstaff and management. Room service could have been improved. Bar service is acceptable. Booking process is sufficient.

Room

75/100
366 reviews

Okay beds and somewhat clean, big rooms with excellent views. Inadequate minibars in older, poorly-maintained rooms. Large, so-so bathroom. People dislike the TVs, A/C, and furniture.

Bar

70/100
44 reviews

Great, affordable bar with good drinks. Bar service is acceptable.

WiFi

70/100
9 reviews

Good internet service. Wifi quality could be improved.

Vibe

65/100
121 reviews

OK vibe and a friendly atmosphere. Hotel could use some updating. Pleasant entrance area.

Cleanliness

61/100
102 reviews

Room cleanliness is acceptable. Hotel facilities could use a good clean.

Breakfast

57/100
66 reviews

Decent and moderately priced breakfast.

Pool

57/100
51 reviews

Ordinary pool.

Value

53/100
54 reviews

Fairly good value for money. Food is a bit overpriced. Acceptable breakfast prices. Affordable beverage prices.

Food

50/100
119 reviews

Substandard dining experience and unpopular side dishes. Okay but overpriced menu.

Rated 76/100 based on reviews from families.

Smooth booking process.

Location

91/100
107 reviews

Great location, near nice bars and restaurants. Average parking.

Service

79/100
209 reviews

Service is professional and cheery, especially reception and housekeeping. Room service could have been improved. Average restaurant service.

Room

69/100
221 reviews

Rooms are somewhat clean but have fantastic views. Old, poorly-maintained rooms with deficient furniture and bathrooms.

Breakfast

66/100
64 reviews

Decent and moderately priced breakfast.

Vibe

66/100
80 reviews

OK vibe and a friendly atmosphere. Hotel could use some updating. Pleasant entrance area.

Cleanliness

61/100
83 reviews

Rooms are moderately tidy but pool area could use more attention. Moderately clean hotel facilities.

Pool

55/100
61 reviews

Acceptable pools with some cleanliness complaints.

Value

55/100
44 reviews

Fairly good value for money. Acceptable breakfast prices. Food is a bit overpriced.

Food

44/100
54 reviews

Guests complain about the dining, with a poor menu and high prices.

Rated 83/100 based on reviews from business travelers.

Professional service.

Location

92/100
58 reviews

Great location with good parking availability. Great sightseeing, restaurants and shopping nearby.

Service

86/100
200 reviews

Service is professional and cheery, especially reception and housekeeping. Average restaurant service. Room service could have been improved.

Room

80/100
199 reviews

Great views in clean rooms, with decent bathrooms and okay maintenance. Out-of-date rooms with complaints about the furniture, minibars, and TVs.

Vibe

71/100
51 reviews

Awesome vibe. Hotel could use some updating. Friendly atmosphere. Stylish hotel. Pleasant entrance area.

Cleanliness

68/100
55 reviews

Moderately clean hotel facilities. Clean rooms.

Value

62/100
25 reviews

Fairly good value for money. Normally priced food.

Breakfast

62/100
27 reviews

Breakfast is average.

Food

58/100
58 reviews

Decent food and menu. Normally priced food.

Pool

56/100
16 reviews

Ordinary pool.

Rated 81/100 based on reviews from solo travelers.

Spacious bathroom. Great view.

Location

95/100
30 reviews

Great location.

Service

88/100
59 reviews

Friendly service and great reception.

Room

73/100
63 reviews

Spacious rooms with great views and okay beds and bathrooms. Old, poorly maintained rooms.

Bar

71/100
7 reviews

Bar is awesome.

Breakfast

62/100
9 reviews

Breakfast is average.

Value

61/100
12 reviews

Fairly good value for money.

Vibe

61/100
21 reviews

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel.

Cleanliness

60/100
22 reviews

Quite clean.

Food

58/100
18 reviews

Decent food and menu.

Rated 86/100 based on reviews from all travelers.

Very good business hotel. Good for sightseeing and has nearby restaurants and bars. Fantastic service.

Location

94/100
9 reviews

Great location.

Service

84/100
5 reviews

Fantastic service.

Room

65/100
8 reviews

Room is all right.

Amenities

53/100
5 reviews

Mediocre building with old facilities.

Vibe

50/100
9 reviews

Decent vibe. Hotel could use some updating.

Review Semantics by TrustYou

Property description

A stay at Pullman Cairns International places you in the heart of Cairns, steps from Cairns Zoom and Wildlife Dome and 3 minutes by foot from Reef Hotel Casino. This 5-star hotel is 0.3 mi (0.5 km) from Cairns Regional Gallery and 0.3 mi (0.5 km) from Reef Fleet Terminal.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM for a fee.

Stay in one of 321 guestrooms featuring LED televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Cairns Zoom and Wildlife Dome - 0.1 km / 0.1 mi
Reef Hotel Casino - 0.2 km / 0.1 mi
Cairns Convention Centre - 0.4 km / 0.3 mi
Cairns Regional Gallery - 0.5 km / 0.3 mi
Reef Fleet Terminal - 0.5 km / 0.3 mi
Cairns Night Markets - 0.6 km / 0.4 mi
ZOO To You HQ Wildlife Discovery Centre - 0.6 km / 0.4 mi
The Cultural Place - 0.7 km / 0.4 mi
Esplanade Lagoon - 0.8 km / 0.5 mi
Jute Theatre - 0.9 km / 0.5 mi
Kick Contemporary Arts - 0.9 km / 0.5 mi
Center of Contemporary Arts - 0.9 km / 0.5 mi
Cairns Marlin Marina - 0.9 km / 0.5 mi
Cairns Esplanade - 1 km / 0.6 mi
Cairns Central Shopping Centre - 1.1 km / 0.7 mi

The preferred airport for Pullman Cairns International is Cairns Intl. Airport (CNS) - 6.9 km / 4.3 mi

Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cairns? This hotel has facilities measuring 2153 square feet (200 square meters), including conference space. Self parking (subject to charges) is available onsite.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Amenities / Features

  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Covered parking
  • Secured parking
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Number of meeting rooms - 11
  • Wheelchair-accessible path to elevator
  • Conference space size (meters) - 200
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Number of bars/lounges - 1
  • Spa treatment room(s)
  • Number of spa tubs - 1
  • Number of outdoor pools - 1
  • Garden
  • In-room accessibility
  • Free newspapers in lobby
  • Roll-in shower
  • Full-service spa
  • Wedding services
  • Tours/ticket assistance
  • Number of buildings/towers - 1
  • Year Built - 1988
  • Total number of rooms - 321
  • Number of floors - 16
  • LGBTQ friendly
  • Property does not offer onsite COVID-19 testing
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Property does not require health documentation at check-in
  • UNESCO sustainable tourism pledge
  • Parking height restrictions apply
  • Accessible bathroom
  • 24-hour fitness facilities
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Multilingual staff
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Safe-deposit box at front desk
  • Smoke-free property
  • Snack bar/deli
  • Hiking/biking trails nearby
  • Laundry facilities
  • Sauna
  • Elevator
  • Fitness facilities
  • Conference space
  • Self parking (surcharge)
  • Terrace
  • Conference space size (feet) - 2153
  • Concierge services

Airport & shuttle information

8km from Airport. $25 Taxi.

Is there an airport shuttle? Sorry but no airport shuttle is available.

Breakfast information

CoCo's Restaurant at Pullman Cairns International serves A la Carte Breakfast and Buffet Breakfast. Private Breakfast Functions can also be arranged for groups.

Pet friendly?

Pets not allowed

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 39 per person (approximately)
  • Covered self parking fee: AUD 20 per day
  • Late check-out fee: AUD 20
  • Credit card charges are subject to a surcharge of AUD 100

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
  • Contactless check-out is available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
  • This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning policies

Property is cleaned with disinfectant

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Cashless transactions are available

Contactless food service / room service is available

Food service has been amended for enhanced safety

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

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