Novotel Surfers Paradise

Cnr Surfers Paradise Blvd and Hanlan St, Surfers Paradise, QLD 4217 AU
View map Reservations: +61 3 9007 2407
4.5 Star property Near Cavill Avenue
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Very Good
4.0/5

Based on 7265 guest reviews

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  • Vegetarian breakfast available
  • Free WiFi
  • Number of poolside bars - 1
  • Number of outdoor pools - 1
  • Heated pool
  • Breakfast available (surcharge)
  • Fitness facilities
  • Free newspapers in lobby
  • Smoke-free property
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04/25/2024 - 04/26/2024
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3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
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Verified reviews of Novotel Surfers Paradise

Below are the verified reviews from guests that we have booked in recently:
"Comfy beds, great location, clean room, friendly staff."
Overall score3.0/ 5
Comfy beds, great location, clean room, friendly staff.
(Individual traveller, booked 1 room), from AU flag
12-May-2023 Verified review, stayed from Sun May 07 to Sat May 13 2023 at a A$172.14 average nightly rate.

Summary of verified reviews

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Property description

With a stay at Novotel Surfers Paradise, you'll be centrally located in Gold Coast, steps from Cavill Avenue and within a 5-minute drive of The Star Gold Coast. This luxury hotel is 0.2 mi (0.3 km) from Surfers Paradise Beach and 2.4 mi (3.9 km) from Pacific Fair Shopping Centre.

Grab a bite to eat at BLVD Cafe & Bar, a café which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:00 AM for a fee.

Stay in one of 408 guestrooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Cavill Avenue - 0.1 km / 0.1 mi
Slingshot - 0.1 km / 0.1 mi
Centro Surfers Paradise - 0.2 km / 0.1 mi
Chevron Renaissance - 0.3 km / 0.2 mi
Ripley's Believe It or Not - 0.3 km / 0.2 mi
Timezone - 0.3 km / 0.2 mi
Surfers Paradise Beach - 0.3 km / 0.2 mi
Surfers Paradise Tenpin - 0.3 km / 0.2 mi
Infinity Attraction - 0.4 km / 0.2 mi
SkyPoint Observation Deck - 0.4 km / 0.3 mi
SkyPoint Climb - 0.4 km / 0.3 mi
Surfers Paradise Beachfront Markets - 0.5 km / 0.3 mi
Wax Museum - 0.7 km / 0.4 mi
QDeck - 0.8 km / 0.5 mi
Budds Beach - 1.1 km / 0.7 mi

The preferred airport for Novotel Surfers Paradise is Coolangatta Airport (OOL) - 30.7 km / 19.1 mi

Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Planning an event in Gold Coast? This hotel has 6749 square feet (627 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.

Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Amenities / Features

  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Grey water recycling system
  • Parking (limited spaces)
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • Number of meeting rooms - 6
  • No single-use plastic stirrers
  • Conference space size (meters) - 627
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of spa tubs - 1
  • Number of outdoor pools - 1
  • Tours/ticket assistance
  • Comprehensive food waste policy
  • Energy-saving switches
  • Eco-friendly toiletries
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Heated pool
  • Vegan menu options available
  • Vegetarian menu options available
  • Outdoor tennis courts - 1
  • Multilingual staff
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Total number of rooms - 408
  • Number of floors - 36
  • LGBTQ friendly
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Parking height restrictions apply
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Annual carbon offsets
  • Showcase for local artists
  • Humane animal treatment
  • Vending machine
  • Locally-owned & organized tours & activities
  • Change of bed sheets (on request)
  • Change of towels (on request)
  • Picnic area
  • Garden
  • Free newspapers in lobby
  • Wedding services
  • Shopping mall on site
  • Water-efficient showers only
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • 24-hour front desk
  • Number of restaurants - 1
  • Housekeeping on request
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Surfing/bodyboarding nearby
  • Self parking (surcharge)
  • Conference space
  • Terrace
  • Computer station
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 6749
  • Concierge services

Airport & shuttle information

30min - Coolangatta - $75 taxi60min - Brisbane International - $150 taxi

Is there an airport shuttle? Sorry but no airport shuttle is available.

Breakfast information

Buffet breakfast cost is $25 per person

Pet friendly?

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Misc. fees / Policies

  • Fee for cooked-to-order breakfast: approximately AUD 28–39 per person
  • Self parking fee: AUD 20 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Cash deposit: AUD 200 per stay

We have included all charges provided to us by the property.

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Cleaning policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Food service has been amended for enhanced safety

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Novotel

  • Business and leisure hotel with locations in major international cities, business districts and tourist destinations
  • Spacious guestrooms in a contemporary design with eco-friendly amenities
  • Free Wi-Fi services and plenty of outlets
  • 4 breakfast options: early bird, city breakfast, buffet breakfast, room service and 3 lunch/dinner options: restaurant, bar, and in-room service
  • Uniquely designed meeting room spaces
  • Great accomodation offers for families including breakfast for 2 children under 16 per adult room, late Sunday check-out time (5pm), giveaways and play areas, as well as special kid's menus and baby equipment
  • Fitness and wellness areas

The Novotel highlights above are subject to change without notice.

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