Fairmont Resort & Spa Blue Mountains Mgallery by Sofitel

1 Sublime Point Road, Leura, NSW 2780 AU
View map Reservations: +61 3 9007 2407
4.0 Star property Near Leura Golf Club
Accor Launches All Stay Well:: All Stay Well launches with a focus on the care and safety of guests and employees through the prevention of COVID-19. Phase one of the integrated program includes; Stringent new health & safety standards focused on 20 key touchpoints throughout the guest and employee journey, rollout of a new comprehensive, hands-on safety & hygiene training program, and more
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Very Good
4.0/5

Based on 592 guest reviews

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  • Number of outdoor pools - 1
  • Number of indoor pools - 1
  • Breakfast available (surcharge)
  • Fitness facilities
  • Wheelchair-accessible pool
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Billiards or pool table
  • Smoke-free property
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08/19/2022 - 08/20/2022
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1 bookings in the last 48 hours

Standard prices by room type for the next 60 days

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Summary of verified reviews

80
Very Good

Summary of 5,502 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 80/100 based on reviews from all travelers.

Good wellness hotel. Close to Blue Mountains. Fantastic service. Great location.

Location

85/100
883 reviews

Great location. Accessible by car, but parking is a hassle. Centrally located, near restaurants, bars, and shopping.

Service

73/100
2084 reviews

Friendly service, with great service at restaurant and bar, and OK reception. Somewhat professional service, okay management, but subpar housekeeping. Room service could have been improved. Recreation staff is nice. Great concierge service. Booking process should be better organized. Great hotel security.

Room

63/100
1867 reviews

Average but big rooms with wonderful views, and okay beds. Complaints about cleanliness, maintenance, and TVs. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Subpar furniture and balconies. Shower can be a problem.

Breakfast

59/100
572 reviews

Breakfast is decent but expensive.

Food

54/100
1233 reviews

Overall dining experience is fine but menu is pricey and not highly rated. Desserts & fruits are ok. Untasty pork dishes and an insufficiently clean dining area. No good fish & seafood. Pizza is not the best. Poor vegetarian & vegan dishes. Bad pasta. Acceptable poultry dishes. Salads are not good.

Value

51/100
486 reviews

Fairly good value for money. Pricey food, particularly breakfasts, and expensive WiFi. Affordable beverage prices.

WiFi

49/100
94 reviews

Wifi quality could be improved. Relatively high internet cost.

Cleanliness

39/100
685 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Dirty in the dining and pool areas.

Beach

33/100
8 reviews

Beach is not so nice. No good beach sports.

Rated 78/100 based on reviews from couples.

Luxurious Hotel. Near city centre.

Location

82/100
361 reviews

Well-located, although unfortunately the parking isn't easy. Decent shopping and great sightseeing.

Service

78/100
833 reviews

Professional, friendly service, especially at the bar. Decent management, reception, and restaurant service. Room service could have been improved. Housekeeping can be a problem. Great concierge service. Recreation staff is nice. Booking process should be better organized. Great hotel security.

Room

67/100
778 reviews

Average but big rooms with wonderful views, and okay beds. Outdated rooms with complaints about minibars, A/C, and cleanliness. Small rooms and poorly cleaned bathrooms. Rooms lacking maintenance, with poor quality kitchenettes, furniture and TV's. Shower can be a problem. Adequate balcony.

Value

61/100
191 reviews

Fairly good value for money. Pricey breakfast and dining. Affordable beverage prices. Internet is affordable.

Food

60/100
531 reviews

Okay side dishes and dining experience. Menu is okay but dining area could use better cleaning. Pricey food with poorly reviewed pork dishes. Okay dessert, fruits, and snacks. No good fish & seafood. Pizza is not the best.

Breakfast

54/100
242 reviews

Breakfast is decent but expensive.

Cleanliness

45/100
250 reviews

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

WiFi

42/100
37 reviews

Wifi quality could be improved. Internet is affordable.

Rated 77/100 based on reviews from families.

Recreation staff is nice. Great concierge service.

Location

88/100
219 reviews

Good location with shopping nearby but poor access to parking.

Service

71/100
604 reviews

Service staff are friendly and bar service is great, but housekeeping isn't as impressive. Reception should be more attentive. Restaurant service, general service professionalism and management levels are average. Recreation staff is nice. Room service could have been improved. Great concierge service. Booking process should be better organized. Great childcare. Great hotel security.

Comfort

56/100
143 reviews

Rooms are big and moderately comfortable. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

Room

56/100
469 reviews

Big enough rooms with awesome views. Rooms are poorly maintained and cleaned, with poorly rated beds. Guests disliked the TVs and furnishing, as well as bathroom cleanliness. Rooms needing updating with poor quality A/C and minibars. Shower can be a problem.

Breakfast

56/100
144 reviews

Breakfast is decent but expensive.

Food

48/100
310 reviews

Food could be better. Guests unimpressed by menu and desserts. Snacks and dining are okay. Restaurant is poorly priced and cleaned. Beef dishes & steaks are all right. Acceptable poultry dishes. Poor vegetarian & vegan dishes.

Value

47/100
121 reviews

Value for money could be better. Pricey breakfast and dining. Internet is affordable.

WiFi

39/100
18 reviews

Wifi quality could be improved. Internet is affordable.

Cleanliness

28/100
186 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Dirty in the dining and pool areas.

Rated 77/100 based on reviews from business travelers.

Location is great. Good service.

Location

83/100
11 reviews

Great location.

Service

78/100
47 reviews

Friendly, more-or-less professional service, and so-so reception. Room service could have been improved.

Food

61/100
23 reviews

Decent food and menu.

Breakfast

59/100
10 reviews

Breakfast is average.

Room

59/100
41 reviews

Average but big rooms with wonderful views, and okay beds. Poorly maintained and cleaned rooms.

Cleanliness

35/100
12 reviews

Rooms could be cleaner.

Rated 83/100 based on reviews from solo travelers.

Friendly atmosphere. Spacious rooms.

Location

86/100
11 reviews

Great location.

Service

76/100
28 reviews

Reception is decent, with overall friendly and professional service.

Bar

72/100
8 reviews

Bar is awesome.

Amenities

70/100
18 reviews

Great grounds and decent buildings.

Breakfast

64/100
6 reviews

Breakfast is average.

Wellness Area

60/100
6 reviews

Sufficient wellness & sports facilities.

Room

60/100
31 reviews

Average rooms with standard beds. Big rooms, although there are complaints about cleanliness.

Food

54/100
16 reviews

Poor menus and okay food.

Value

50/100
7 reviews

Fairly good value for money.

Cleanliness

41/100
12 reviews

Rooms could be cleaner.

Rated 76/100 based on reviews from all travelers.

Good wellness hotel. Close to Blue Mountains. Fantastic service. Great location.

Location

84/100
880 reviews

Great location. Accessible by car, but parking is a hassle. Centrally located, near restaurants, bars, and shopping.

Service

73/100
2074 reviews

Friendly service, with great service at restaurant and bar, and OK reception. Somewhat professional service, okay management, but subpar housekeeping. Room service could have been improved. Recreation staff is nice. Great concierge service. Booking process should be better organized. Great hotel security.

Room

63/100
1849 reviews

Average but big rooms with wonderful views, and okay beds. Complaints about cleanliness, maintenance, and TVs. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Subpar furniture and balconies. Shower can be a problem.

Breakfast

59/100
566 reviews

Breakfast is decent but expensive.

Food

54/100
1223 reviews

Overall dining experience is fine but menu is pricey and not highly rated. Desserts & fruits are ok. Untasty pork dishes and an insufficiently clean dining area. No good fish & seafood. Pizza is not the best. Poor vegetarian & vegan dishes. Bad pasta. Acceptable poultry dishes. Salads are not good.

Value

51/100
481 reviews

Fairly good value for money. Pricey food, particularly breakfasts, and expensive WiFi. Affordable beverage prices.

WiFi

49/100
93 reviews

Wifi quality could be improved. Relatively high internet cost.

Cleanliness

39/100
682 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Dirty in the dining and pool areas.

Beach

33/100
8 reviews

Beach is not so nice. No good beach sports.

Rated 77/100 based on reviews from couples.

Luxurious Hotel. Near city centre.

Location

82/100
361 reviews

Well-located, although unfortunately the parking isn't easy. Decent shopping and great sightseeing.

Service

78/100
832 reviews

Professional, friendly service, especially at the bar. Decent management, reception, and restaurant service. Room service could have been improved. Housekeeping can be a problem. Great concierge service. Recreation staff is nice. Booking process should be better organized. Great hotel security.

Room

67/100
776 reviews

Average but big rooms with wonderful views, and okay beds. Outdated rooms with complaints about minibars, A/C, and cleanliness. Small rooms and poorly cleaned bathrooms. Rooms lacking maintenance, with poor quality kitchenettes, furniture and TV's. Shower can be a problem. Adequate balcony.

Value

61/100
191 reviews

Fairly good value for money. Pricey breakfast and dining. Affordable beverage prices. Internet is affordable.

Food

60/100
531 reviews

Okay side dishes and dining experience. Menu is okay but dining area could use better cleaning. Pricey food with poorly reviewed pork dishes. Okay dessert, fruits, and snacks. No good fish & seafood. Pizza is not the best.

Breakfast

54/100
242 reviews

Breakfast is decent but expensive.

Cleanliness

45/100
250 reviews

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

WiFi

42/100
37 reviews

Wifi quality could be improved. Internet is affordable.

Rated 76/100 based on reviews from families.

Recreation staff is nice. Great concierge service.

Location

88/100
218 reviews

Good location with shopping nearby but poor access to parking.

Service

71/100
600 reviews

Service staff are friendly and bar service is great, but housekeeping isn't as impressive. Reception should be more attentive. Restaurant service, general service professionalism and management levels are average. Recreation staff is nice. Room service could have been improved. Great concierge service. Booking process should be better organized. Great childcare. Great hotel security.

Comfort

57/100
142 reviews

Rooms are big and moderately comfortable. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

Room

56/100
461 reviews

Big enough rooms with awesome views. Rooms are poorly maintained and cleaned, with poorly rated beds. Guests disliked the TVs and furnishing, as well as bathroom cleanliness. Rooms needing updating with poor quality A/C and minibars. Shower can be a problem.

Breakfast

56/100
139 reviews

Breakfast is decent but expensive.

Food

48/100
305 reviews

Food could be better. Guests unimpressed by menu and desserts. Snacks and dining are okay. Restaurant is poorly priced and cleaned. Beef dishes & steaks are all right. Acceptable poultry dishes. Poor vegetarian & vegan dishes.

Value

47/100
119 reviews

Value for money could be better. Pricey breakfast and dining. Internet is affordable.

WiFi

39/100
18 reviews

Wifi quality could be improved. Internet is affordable.

Cleanliness

27/100
184 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean. Dirty in the dining and pool areas.

Rated 77/100 based on reviews from business travelers.

Location is great. Good service.

Location

83/100
11 reviews

Great location.

Service

78/100
47 reviews

Friendly, more-or-less professional service, and so-so reception. Room service could have been improved.

Food

61/100
23 reviews

Decent food and menu.

Breakfast

59/100
10 reviews

Breakfast is average.

Room

59/100
41 reviews

Average but big rooms with wonderful views, and okay beds. Poorly maintained and cleaned rooms.

Cleanliness

35/100
12 reviews

Rooms could be cleaner.

Rated 81/100 based on reviews from solo travelers.

Friendly atmosphere. Spacious rooms.

Location

86/100
11 reviews

Great location.

Service

76/100
28 reviews

Reception is decent, with overall friendly and professional service.

Bar

72/100
8 reviews

Bar is awesome.

Amenities

70/100
18 reviews

Great grounds and decent buildings.

Breakfast

64/100
6 reviews

Breakfast is average.

Wellness Area

60/100
6 reviews

Sufficient wellness & sports facilities.

Room

60/100
31 reviews

Average rooms with standard beds. Big rooms, although there are complaints about cleanliness.

Food

54/100
16 reviews

Poor menus and okay food.

Value

50/100
7 reviews

Fairly good value for money.

Cleanliness

41/100
12 reviews

Rooms could be cleaner.

Review Semantics by TrustYou

Property description

With a stay at Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel in Sydney (Leura), you'll be steps from Blue Mountains National Park and a 3-minute drive from Sublime Point Lookout. This 4-star hotel is 3.3 mi (5.3 km) from Wentworth Falls Lake and 4.1 mi (6.6 km) from Three Sisters.

Enjoy local cuisine at Embers Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7 AM to 10 AM for a fee.

Make yourself at home in one of the 222 guestrooms featuring minibars and flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Blue Mountains National Park - 0.1 km / 0.1 mi
Leura Golf Club - 0.1 km / 0.1 mi
Everglades Historic House & Gardens - 1.4 km / 0.8 mi
Sublime Point Lookout - 2.1 km / 1.3 mi
Leura Mall - 2.6 km / 1.6 mi
Leuralla New South Wales Toy and Railway Museum - 3.2 km / 2 mi
Leura Cascades - 3.5 km / 2.2 mi
Prince Henry Cliff Walk Trailhead - 4.2 km / 2.6 mi
Blue Mountains Cultural Centre - 4.7 km / 2.9 mi
Wentworth Falls Waterfall - 4.8 km / 3 mi
Wentworth Falls Country Club - 5 km / 3.1 mi
Wentworth Falls Lake - 5.3 km / 3.3 mi
Three Sisters - 6.6 km / 4.1 mi
Echo Point Lookout - 6.6 km / 4.1 mi
Silver Mist Reserve - 6.7 km / 4.1 mi

The preferred airport for Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel is Sydney Airport (SYD) - 102 km / 63.4 mi

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, an outdoor pool, and an indoor pool. This hotel also features wireless Internet access (surcharge), concierge services, and an arcade/game room.

Amenities / Features

  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Proposal/romance packages available
  • WiFi (surcharge)
  • Number of bars/lounges - 2
  • Number of spa tubs - 1
  • Number of outdoor pools - 1
  • Number of indoor pools - 1
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Fireplace in lobby
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Outdoor tennis courts - 2
  • Multilingual staff
  • Handrails in stairways
  • Conference center
  • Electric car charging station
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 1
  • Elevator
  • Fitness facilities
  • Mountain biking nearby
  • Games
  • Books
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Meeting rooms
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Total number of rooms - 222
  • Number of floors - 4
  • Property does not require health documentation at check-in
  • LGBTQ friendly
  • Property does not offer onsite COVID-19 testing
  • UNESCO sustainable tourism pledge
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Arcade/game room
  • Spa treatment room(s)
  • Well-lit path to entrance
  • Garden
  • Picnic area
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Full-service spa
  • Wedding services
  • Couples/private dining
  • Luggage storage
  • Children's games
  • Grocery/convenience store
  • Porter/bellhop
  • Billiards or pool table
  • Business center
  • 24-hour front desk
  • Library
  • Number of restaurants - 3
  • Spa services on site
  • Safe-deposit box at front desk
  • Smoke-free property
  • Hiking/biking trails nearby
  • Sauna
  • Free self parking
  • Conference space
  • Tennis on site
  • Computer station
  • Terrace
  • ATM/banking
  • Wheelchair accessible path of travel
  • Concierge services

Breakfast information

Watch the morning sun blanket the Jamison Valley from your breakfast table in Jamison's Restaurant. With fresh, healthy produce such as seasonal fruits, yoghurts, fresh antipasto and all your hot breakfast favourites to invigorate your morning. Meet our Chef’s at the live cooking station and request a made to order omelette, poached or fried eggs.

Pet friendly?

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AUD 29 and AUD 34 per person (approximately)
  • Fee for in-room wireless Internet: AUD 24.50 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 24.50 per 24-hour period (rates may vary)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per stay

We have included all charges provided to us by the property.

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available.
  • Contactless check-out is available.
  • Enhanced food service safety measures are in place.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
  • This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Cashless transactions are available

Contactless food service / room service is available

Food service has been amended for enhanced safety

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Sofitel

  • French luxury brand offering spacious suites, private villas, and apartments
  • Eco-friendly services through Planet 21
  • Soft feather beds for a restful nights sleep
  • Restaurants and bars serve the finest French cuisine by leading chefs with orginal menus and local flavors
  • Customized meeting, banquet, and event options inspired by French art with Wi-Fi services, the latest audiovisual and videoconferencing equipment, and delicious food menus
  • Resorts offer a golfer's dream experience with fine golfing destinations
  • Sofitel's So Fit provides guests with for fitness programs and the latest high-tech sports equipment
  • Sofitel's So Spa have uniquely designed Dish and Dessert packages which include body massages, hot-stone massages, and facials
  • Sofitel's Children Villas offer special activities and entertainment for kids exclusively at select locations

The Sofitel highlights above are subject to change without notice.

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