The Reef House Palm Cove

99 Williams Esplanade, Palm Cove, QLD 4879 AU
View map Reservations: +61 3 9007 2407
5.0 Star property In Cairns (Palm Cove)
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12/03/2022 - 12/04/2022
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7 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

94
Excellent

Summary of 343 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 94/100 based on reviews from all travelers.

Excellent boutique hotel. Close to Coral Sea. Close to restaurants, bars and shopping areas. Great rooms and fantastic service. Awesome vibe.

Location

96/100
82 reviews

Great location. Great nearby restaurants, bars, and shopping right by beach.

Bar

94/100
13 reviews

Great, affordable bar with good drinks.

Service

92/100
175 reviews

Great management and friendly, professional staff. Average restaurant service.

Breakfast

91/100
24 reviews

Tasty breakfast.

Food

89/100
82 reviews

Great menu and overall dining experience.

Vibe

81/100
55 reviews

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Stylish hotel. Luxurious Hotel. Nice boutique hotel. Nice for romantic trips. Great for a wellness holiday.

Value

80/100
22 reviews

Best value for money. Affordable beverage prices.

Room

80/100
101 reviews

Spacious rooms with nice balconies and views, and great kitchenettes. Rooms need maintenance but reasonably clean, and A/C works okay. Beds are superb, but bathrooms are lacking. Average minibars and furniture.

Amenities

78/100
85 reviews

Nice building.

Wellness Area

67/100
17 reviews

Sufficient wellness & sports facilities.

Cleanliness

47/100
18 reviews

Hotel facilities could use a good clean. Room cleanliness is acceptable.

Rated 89/100 based on reviews from couples.

Good alcoholic drinks. Tasty breakfast.

Location

97/100
35 reviews

Great location.

Service

94/100
86 reviews

Service is professional and friendly.

Bar

93/100
7 reviews

Nice bar with tasty alcoholic drinks.

Breakfast

90/100
9 reviews

Tasty breakfast.

Food

88/100
35 reviews

Menu is excellent with tasty food.

Value

81/100
11 reviews

Best value for money.

Vibe

77/100
25 reviews

Awesome vibe. Friendly atmosphere. Hotel could use some updating.

Amenities

76/100
35 reviews

Nice building.

Room

76/100
52 reviews

Spacious rooms with charming balconies. Older, poorly cleaned and maintained rooms and bathrooms.

Wellness Area

70/100
9 reviews

Great wellness & sports facilities.

Cleanliness

40/100
12 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Rated 95/100 based on reviews from families.

Professional service. Great location.

Location

96/100
7 reviews

Great location.

Service

90/100
13 reviews

Friendly service.

Amenities

78/100
5 reviews

Nice building.

Room

75/100
8 reviews

Great room.

Rated 94/100 based on reviews from solo travelers.

Fantastic service.

Service

93/100
8 reviews

Fantastic service.

Rated 87/100 based on reviews from all travelers.

Excellent boutique hotel. Close to Coral Sea. Close to restaurants, bars and shopping areas. Great rooms and fantastic service. Awesome vibe.

Location

96/100
82 reviews

Great location. Great nearby restaurants, bars, and shopping right by beach.

Bar

94/100
13 reviews

Great, affordable bar with good drinks.

Service

92/100
175 reviews

Great management and friendly, professional staff. Average restaurant service.

Breakfast

91/100
24 reviews

Tasty breakfast.

Food

89/100
82 reviews

Great menu and overall dining experience.

Vibe

81/100
55 reviews

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Stylish hotel. Luxurious Hotel.

Room

80/100
101 reviews

Spacious rooms with nice balconies and views, and great kitchenettes. Rooms need maintenance but reasonably clean, and A/C works okay. Beds are superb, but bathrooms are lacking. Average minibars and furniture.

Value

80/100
22 reviews

Best value for money. Affordable beverage prices.

Amenities

78/100
85 reviews

Nice building.

Wellness Area

67/100
17 reviews

Sufficient wellness & sports facilities.

Cleanliness

47/100
18 reviews

Hotel facilities could use a good clean. Room cleanliness is acceptable.

Rated 89/100 based on reviews from couples.

Best value for money. Good alcoholic drinks.

Location

97/100
35 reviews

Great location.

Service

94/100
86 reviews

Service is professional and friendly.

Bar

93/100
7 reviews

Nice bar with tasty alcoholic drinks.

Breakfast

90/100
9 reviews

Tasty breakfast.

Food

88/100
35 reviews

Menu is excellent with tasty food.

Value

81/100
11 reviews

Best value for money.

Vibe

77/100
25 reviews

Awesome vibe. Friendly atmosphere. Hotel could use some updating.

Amenities

76/100
35 reviews

Nice building.

Room

76/100
52 reviews

Spacious rooms with charming balconies. Older, poorly cleaned and maintained rooms and bathrooms.

Wellness Area

70/100
9 reviews

Great wellness & sports facilities.

Cleanliness

40/100
12 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Rated 95/100 based on reviews from families.

Professional service. Fantastic service.

Location

96/100
7 reviews

Great location.

Service

90/100
13 reviews

Friendly service.

Amenities

78/100
5 reviews

Nice building.

Room

75/100
8 reviews

Great room.

Review Semantics by TrustYou

Property description

With a stay at The Reef House Palm Cove in Cairns (Palm Cove), you'll be steps from Great Barrier Reef and 6 minutes by foot from Palm Cove Beach. This 5-star hotel is 7.6 mi (12.3 km) from Skyrail Rainforest Cableway and 10.1 mi (16.2 km) from Hartley's Crocodile Adventures.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.

Make yourself at home in one of the 67 individually furnished guestrooms, featuring refrigerators and DVD players. Rooms have private furnished balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Great Barrier Reef - 0.1 km / 0.1 mi
Palm Cove Beach - 0.5 km / 0.3 mi
Vie Spa Palm Cove - 1.5 km / 0.9 mi
Wet Tropics of Queensland - 2 km / 1.3 mi
Macalister Range National Park - 2.1 km / 1.3 mi
Kuranda National Park - 2.7 km / 1.7 mi
Clifton Village Shopping Centre - 3 km / 1.9 mi
Clifton Beach - 3.7 km / 2.3 mi
Kewarra Beach - 4.3 km / 2.7 mi
Mount Formartine North Summit - 6.6 km / 4.1 mi
Smithfield Conservation Park - 8.3 km / 5.2 mi
Earl Hill Conservation Park - 10.4 km / 6.5 mi
Trinity Beach - 11.2 km / 6.9 mi
Moon River Beach - 11.2 km / 7 mi
Cable Ski Cairns - 11.9 km / 7.4 mi

The preferred airport for The Reef House Palm Cove is Cairns Intl. Airport (CNS) - 25.8 km / 16 mi

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this Colonial hotel include complimentary wireless Internet access, concierge services, and a hair salon.

Amenities / Features

  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Free parking nearby
  • Pool umbrellas
  • Free reception
  • Number of meeting rooms - 1
  • Scuba diving nearby
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of spa tubs - 1
  • Number of poolside bars - 1
  • Number of outdoor pools - 2
  • In-room accessibility
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Fitness classes on site
  • Airport transportation (surcharge)
  • Breakfast available (surcharge)
  • Ecotours nearby
  • Laundry facilities
  • Rafting nearby
  • Elevator
  • Reception hall
  • Television in common areas
  • Windsurfing nearby
  • Skydiving nearby
  • Spa treatment room(s)
  • Internet access in public areas - surcharge
  • Number of buildings/towers - 3
  • Total number of rooms - 67
  • Number of floors - 3
  • UNESCO sustainable tourism pledge
  • Minimum guest age is 16
  • Parking height restrictions apply
  • Caters to adults only
  • Garden
  • Picnic area
  • Internet access in public areas - high speed
  • Free newspapers in lobby
  • Full-service spa
  • Wedding services
  • Beach towels
  • Free bicycles on site
  • Yoga classes/instruction on site
  • Luggage storage
  • Business center
  • Front desk (limited hours)
  • Library
  • Number of restaurants - 1
  • Golfing nearby
  • Spa services on site
  • Snorkeling nearby
  • Safe-deposit box at front desk
  • Smoke-free property
  • Snack bar/deli
  • Kayaking nearby
  • Free self parking
  • Conference space
  • Hair salon
  • Terrace
  • Wheelchair accessible path of travel
  • Pool sun loungers
  • Concierge services

Airport & shuttle information

30min Drive - Shuttles, Taxis and private transfers available.

Is there an airport shuttle? Yes! There is an airport shuttle.

Breakfast information

Continental Buffet Breakfast - $25.00pp A La Carte Options Available - $13.00 - $28.00pp

Pet friendly?

Pets not allowed

Parking information

Undercover parking - not guaranteed Street Parking

Internet/Wi-Fi

Complimentary Wifi

Misc. fees / Policies

  • Breakfast fee: between AUD 32 and AUD 38 per person (approximately)
  • Airport shuttle fee: AUD 25 per person (one-way)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We have included all charges provided to us by the property.

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests under 16 years old are not permitted at this adults-only property.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Cleaning policies

Property is cleaned with disinfectant

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

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