Grand Chancellor Palm Cove

Coral Coast Drive, PALM COVE, QUEENSLAND 4879 AU
View map Reservations: +61 3 9007 2407
4.0 Star property
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Average
3.5/5

Based on 607 guest reviews

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  • Pet friendly
  • Fitness and health centre
  • 202 rooms in property
  • Check-in: 06:00 PM
  • Check-out: 11:00 AM
  • Airport shuttle is provided
  • Meeting space
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09/28/2022 - 09/29/2022
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5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

74
Good

Summary of 1,060 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 74/100 based on reviews from all travelers.

Fair beach hotel. Close to the beach with many options for eating and drinking. Great pool.

Location

89/100
199 reviews

Great location with good parking availability. Great shopping at the nearby city centre, and close to the beach.

Pool

87/100
202 reviews

Great pool.

Value

86/100
113 reviews

Best value for money. Fair breakfast prices.

Breakfast

73/100
121 reviews

Great and affordable breakfast.

Service

59/100
253 reviews

Service professionalism and housekeeping are average. Great, friendly wait staff but poor reception. Room service could have been improved.

Room

54/100
397 reviews

Average but big rooms with wonderful views, and okay beds. Complaints about cleanliness, maintenance, and TVs. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Subpar furniture and balconies. Shower can be a problem.

Cleanliness

34/100
215 reviews

Rooms, bathrooms and dining area all need more cleaning. Moderately clean hotel facilities.

WiFi

28/100
34 reviews

Wifi quality could be improved.

Food

19/100
129 reviews

Dining is not great with untidy dining area and poor menu.

Bar

12/100
66 reviews

Poor bar with subpar drinks.

Rated 70/100 based on reviews from families.

Fair breakfast prices. Good restaurant service.

Location

89/100
50 reviews

Excellent location near the beach with acceptable parking.

Value

88/100
29 reviews

Best value for money. Fair breakfast prices.

Pool

87/100
66 reviews

Great pool.

Breakfast

78/100
31 reviews

Great and affordable breakfast.

Service

53/100
46 reviews

Service is average, but very friendly. Guests complained about the staff at reception and housekeeping.

Amenities

51/100
32 reviews

Hotel buildings are substandard but amenities are OK.

Room

49/100
87 reviews

Outdated, poorly maintained rooms with average beds and poor A/C. Large but poorly cleaned rooms and bathrooms. Shower can be a problem.

Cleanliness

29/100
46 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

Food

21/100
24 reviews

Food could be better.

WiFi

17/100
11 reviews

Wifi quality could be improved.

Bar

15/100
14 reviews

Bar could improve.

Rated 69/100 based on reviews from couples.

Near city centre.

Location

89/100
58 reviews

Great location with good parking availability. Central location, near good restaurants and bars, and the beach.

Breakfast

72/100
35 reviews

Tasty breakfast.

Room

58/100
104 reviews

Rooms are standard overall, but very spacious with comfortable beds. Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Rooms lacking maintenance, with poor quality kitchenettes, furniture and TV's.

Service

56/100
59 reviews

So-so, but friendly, service, but low rated reception.

Cleanliness

34/100
48 reviews

Bathrooms and rooms are untidy.

Food

18/100
36 reviews

Food could be better.

WiFi

12/100
6 reviews

Wifi quality could be improved.

Bar

9/100
18 reviews

Bar could improve.

Rated 78/100 based on reviews from solo travelers.

Friendly service. Spacious rooms.

Location

90/100
9 reviews

Great location.

Comfort

69/100
9 reviews

Rooms are big and moderately comfortable.

Service

61/100
9 reviews

Service is average, but very friendly.

Room

55/100
17 reviews

Rooms spacious but untidy.

Cleanliness

37/100
12 reviews

Rooms could be cleaner.

Rated 68/100 based on reviews from all travelers.

Fair beach hotel. Close to the beach with many options for eating and drinking. Great pool.

Location

89/100
199 reviews

Great location with good parking availability. Great shopping at the nearby city centre, and close to the beach.

Pool

86/100
201 reviews

Great pool.

Value

86/100
113 reviews

Best value for money. Fair breakfast prices.

Breakfast

73/100
120 reviews

Great and affordable breakfast.

Service

59/100
252 reviews

Service professionalism and housekeeping are average. Great, friendly wait staff but poor reception. Room service could have been improved.

Room

54/100
395 reviews

Average but big rooms with wonderful views, and okay beds. Complaints about cleanliness, maintenance, and TVs. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Subpar furniture and balconies. Shower can be a problem.

Cleanliness

33/100
213 reviews

Rooms, bathrooms and dining area all need more cleaning. Moderately clean hotel facilities.

WiFi

28/100
34 reviews

Wifi quality could be improved.

Food

20/100
128 reviews

Dining is not great with untidy dining area and poor menu.

Bar

12/100
65 reviews

Poor bar with subpar drinks.

Rated 67/100 based on reviews from families.

Fair breakfast prices. Good restaurant service.

Location

89/100
50 reviews

Excellent location near the beach with acceptable parking.

Value

88/100
29 reviews

Best value for money. Fair breakfast prices.

Pool

87/100
66 reviews

Great pool.

Breakfast

78/100
31 reviews

Great and affordable breakfast.

Service

53/100
46 reviews

Service is average, but very friendly. Guests complained about the staff at reception and housekeeping.

Amenities

51/100
32 reviews

Hotel buildings are substandard but amenities are OK.

Room

49/100
87 reviews

Outdated, poorly maintained rooms with average beds and poor A/C. Large but poorly cleaned rooms and bathrooms. Shower can be a problem.

Cleanliness

29/100
46 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

Food

21/100
24 reviews

Food could be better.

WiFi

17/100
11 reviews

Wifi quality could be improved.

Bar

15/100
14 reviews

Bar could improve.

Rated 67/100 based on reviews from couples.

Near city centre.

Location

89/100
58 reviews

Great location with good parking availability. Central location, near good restaurants and bars, and the beach.

Breakfast

72/100
35 reviews

Tasty breakfast.

Room

58/100
104 reviews

Rooms are standard overall, but very spacious with comfortable beds. Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Rooms lacking maintenance, with poor quality kitchenettes, furniture and TV's.

Service

56/100
59 reviews

So-so, but friendly, service, but low rated reception.

Cleanliness

34/100
48 reviews

Bathrooms and rooms are untidy.

Food

18/100
36 reviews

Food could be better.

WiFi

12/100
6 reviews

Wifi quality could be improved.

Bar

9/100
18 reviews

Bar could improve.

Rated 77/100 based on reviews from solo travelers.

Friendly service. Spacious rooms.

Location

90/100
9 reviews

Great location.

Comfort

69/100
9 reviews

Rooms are big and moderately comfortable.

Service

61/100
9 reviews

Service is average, but very friendly.

Room

55/100
17 reviews

Rooms spacious but untidy.

Cleanliness

37/100
12 reviews

Rooms could be cleaner.

Review Semantics by TrustYou

Property description

Set in over 3 hectares of lush tropical gardens, Hotel Grand Chancellor welcomes you to the tranquil seaside village of Palm Cove, gateway to the Far North Queensland's top heritage attractions such as the Great Barrier Reef and Daintree Rainforest. The resort is the perfect spot for a relaxing holiday, featuring 2 swimming pools, restaurant, bar, alfresco dining, massage, beauty & hair salon, games room and is within 5 minutes walk to the beach. Hotel Grand Chancellor Palm Cove also has a dedicated Conference & Events Centre, catering for up to 500 guests. Wedding ceremonies and special occasions are memorable events being in such a beautiful location. Palm Cove is situated 30 minutes north of Cairns and 40mins south of Port Douglas. It is approximately 20 minutes from Cairns International & Domestic Airport. Whether you are planning an adventurous trip with the family to visit the many regional attractions or just need a break to unwind, Palm Cove with it's iconic palm tree lined beach, is waiting for you to book your next break away.

Amenities / Features


  • Check-in: 3:00 pm
  • Check-out: 11:00 am
  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Bus parking
  • Car rental
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Games room
  • Golf course on hotel grounds
  • Hairdryer available
  • Handicap accessible
  • Internet - wireless
  • Ironing facilities
  • Jogging path
  • Laundry facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Tennis court

Airport & shuttle information

Cairns Airport approximately 25 minutes by taxi costing $75 each way. Shuttle services available approximately $20 per person per way.

Is there an airport shuttle? Sorry but no airport shuttle is available.

Breakfast information

Buffet breakfast $20 per person

Pet friendly?

Sorry but pets are not allowed.

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