Oaks Hervey Bay Resort & Spa

569 Charlton Esplanade, Urangan, QLD 4655 AU
View map Reservations: +61 3 9007 2407
4.5 Star property Near Reefworld Aquarium
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08/07/2022 - 08/08/2022
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7 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
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Summary of verified reviews

88
Excellent

Summary of 2,397 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 88/100 based on reviews from all travelers.

Very good wellness hotel. Close to restaurants and bars with nearby parking areas. Great pool. Great room.

Location

96/100
444 reviews

Great location and easy parking. Close to the beach, restaurants, bars, and sightseeing.

Pool

91/100
304 reviews

Clean pool area.

Service

84/100
461 reviews

Service generally professional but some complaints about housekeeping. Room service is average. Smooth booking process. Management is acceptable. Recreation staff is nice.

Room

75/100
911 reviews

Spacious rooms with excellent views. Poorly maintained and cleaned rooms. Bathrooms are large but with substandard cleaning. Complaints about furnishing, kitchenettes, and A/C. Adequate balcony. Shower can be a problem. Acceptable minibar.

Breakfast

66/100
23 reviews

Breakfast is average.

Value

58/100
107 reviews

Fairly good value for money.

Cleanliness

51/100
273 reviews

Buildings are reasonably clean, but less well kept up rooms. Pool area is clean, but dining area and rooms are not. Hotel facilities could use a good clean.

WiFi

22/100
77 reviews

Wifi quality could be improved.

Rated 84/100 based on reviews from couples.

Awesome terrace. Smooth booking process.

Location

98/100
125 reviews

Great location and easy parking. Close to the beach, restaurants, and bars.

Pool

94/100
71 reviews

Clean pool area.

Service

85/100
117 reviews

Professional service and good reception. Room service is average.

Room

76/100
257 reviews

Spacious rooms with excellent views. Poorly maintained and cleaned rooms. Bathrooms are large but with substandard cleaning. Complaints about furnishing, kitchenettes, and A/C. Shower can be a problem. Adequate balcony.

Breakfast

66/100
9 reviews

Breakfast is average.

Value

60/100
25 reviews

Fairly good value for money.

Cleanliness

52/100
59 reviews

Moderately clean hotel facilities. Rooms and bathrooms are untidy, but pool area is clean.

WiFi

15/100
23 reviews

Wifi quality could be improved.

Rated 83/100 based on reviews from families.

Good restaurants & bars in the area. Professional service.

Location

96/100
74 reviews

Great location. Great nearby restaurants, bars, and shopping right by beach.

Pool

92/100
74 reviews

Great pool.

Service

81/100
69 reviews

Fantastic service. Room service is average.

Breakfast

71/100
5 reviews

Tasty breakfast.

Room

70/100
163 reviews

Average rooms, poorly cleaned and maintained. Large rooms with great views, decent balconies, and so-so beds. Rooms are poorly-furnished and cleaned, with insufficient A/C. Shower can be a problem.

Value

57/100
12 reviews

Fairly good value for money.

Cleanliness

46/100
57 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

WiFi

20/100
20 reviews

Wifi quality could be improved.

Rated 85/100 based on reviews from solo travelers.

Fantastic service. Spacious rooms.

Location

94/100
10 reviews

Great location.

Service

82/100
8 reviews

Fantastic service.

Room

71/100
15 reviews

Lovely rooms with pleasant views. Rooms could be cleaner.

Comfort

68/100
10 reviews

Comfortable.

Cleanliness

50/100
7 reviews

Buildings are reasonably clean, but less well kept up rooms.

Rated 76/100 based on reviews from business travelers.

Great pool. Great room.

Amenities

66/100
5 reviews

Ordinary amenities.

Room

64/100
15 reviews

Room is all right.

Cleanliness

45/100
5 reviews

Could use a good cleaning.

Rated 83/100 based on reviews from all travelers.

Very good wellness hotel. Close to restaurants and bars with nearby parking areas. Great pool. Great room.

Location

96/100
441 reviews

Great location and easy parking. Close to the beach, restaurants, bars, and sightseeing.

Pool

91/100
303 reviews

Clean pool area.

Service

84/100
460 reviews

Service generally professional but some complaints about housekeeping. Room service is average. Smooth booking process. Management is acceptable. Recreation staff is nice.

Room

75/100
908 reviews

Spacious rooms with excellent views. Poorly maintained and cleaned rooms. Bathrooms are large but with substandard cleaning. Complaints about furnishing, kitchenettes, and A/C. Adequate balcony. Shower can be a problem. Acceptable minibar.

Breakfast

74/100
22 reviews

Tasty breakfast.

Value

59/100
106 reviews

Fairly good value for money.

Cleanliness

51/100
272 reviews

Buildings are reasonably clean, but less well kept up rooms. Pool area is clean, but dining area and rooms are not. Hotel facilities could use a good clean.

WiFi

22/100
77 reviews

Wifi quality could be improved.

Rated 83/100 based on reviews from couples.

Awesome terrace. Smooth booking process.

Location

98/100
124 reviews

Great location and easy parking. Close to the beach, restaurants, and bars.

Pool

94/100
71 reviews

Clean pool area.

Service

85/100
117 reviews

Professional service and good reception. Room service is average.

Room

76/100
256 reviews

Spacious rooms with excellent views. Poorly maintained and cleaned rooms. Bathrooms are large but with substandard cleaning. Complaints about furnishing, kitchenettes, and A/C. Shower can be a problem. Adequate balcony.

Breakfast

66/100
9 reviews

Breakfast is average.

Value

60/100
25 reviews

Fairly good value for money.

Cleanliness

53/100
58 reviews

Moderately clean hotel facilities. Rooms and bathrooms are untidy, but pool area is clean.

WiFi

15/100
23 reviews

Wifi quality could be improved.

Rated 80/100 based on reviews from families.

Terrific location. Excellent pool.

Location

96/100
73 reviews

Great location. Great nearby restaurants, bars, and shopping right by beach.

Pool

92/100
74 reviews

Great pool.

Service

81/100
69 reviews

Fantastic service. Room service is average.

Breakfast

71/100
5 reviews

Tasty breakfast.

Room

70/100
162 reviews

Average rooms, poorly cleaned and maintained. Large rooms with great views, decent balconies, and so-so beds. Rooms are poorly-furnished and cleaned, with insufficient A/C. Shower can be a problem.

Value

57/100
12 reviews

Fairly good value for money.

Cleanliness

46/100
57 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

WiFi

20/100
20 reviews

Wifi quality could be improved.

Rated 82/100 based on reviews from solo travelers.

Fantastic service. Spacious rooms.

Location

94/100
10 reviews

Great location.

Service

82/100
8 reviews

Fantastic service.

Room

71/100
15 reviews

Lovely rooms with pleasant views. Rooms could be cleaner.

Comfort

68/100
10 reviews

Comfortable.

Cleanliness

50/100
7 reviews

Buildings are reasonably clean, but less well kept up rooms.

Rated 74/100 based on reviews from business travelers.

Great pool. Great room.

Amenities

66/100
5 reviews

Ordinary amenities.

Room

64/100
15 reviews

Room is all right.

Cleanliness

45/100
5 reviews

Could use a good cleaning.

Review Semantics by TrustYou

Property description

Oaks Hervey Bay Resort and Spa is centrally located in Hervey Bay, a 3-minute walk from Urangan Pier and 12 minutes by foot from Reefworld Aquarium. This 4.5-star aparthotel is 1 mi (1.5 km) from Hervey Bay Botanic Garden and 1.2 mi (1.9 km) from Great Sandy Straits Marina.

Grab a bite to eat at Bayswater Bistro, a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).

Make yourself at home in one of the 72 air-conditioned rooms featuring private spa tubs and flat-screen televisions. Rooms have private furnished balconies or patios. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Distances are displayed to the nearest 0.1 mile and kilometer.

Urangan Pier - 0.3 km / 0.2 mi
Shelly Beach - 0.5 km / 0.3 mi
Reefworld Aquarium - 1 km / 0.6 mi
Great Sandy Strait - 1 km / 0.6 mi
Hervey Bay Botanic Garden - 1.5 km / 0.9 mi
Great Sandy Straits Marina - 1.7 km / 1 mi
Urangan Central Shopping Centre - 1.8 km / 1.1 mi
Hervey Bay Historical Village Museum - 5.6 km / 3.5 mi
Duggan Conservation Park - 6 km / 3.7 mi
WetSide Water Education Park - 6.5 km / 4 mi
Fraser Coast Cultural Centre - 7.2 km / 4.5 mi
Stockland Hervey Bay Shopping Centre - 8 km / 4.9 mi
Gables Point Beach - 8.1 km / 5.1 mi
Hervey Bay Golf and Country Club - 9.5 km / 5.9 mi
Pir'ri Reserve - 10.6 km / 6.6 mi

The preferred airport for Oaks Hervey Bay Resort and Spa is Hervey Bay, QLD (HVB) - 5.7 km / 3.5 mi

Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Hervey Bay? This aparthotel has facilities measuring 11 square feet (1 square meters), including a conference center. Free self parking is available onsite.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and a sauna. Additional features at this aparthotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).

Amenities / Features

  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Babysitting or childcare (surcharge)
  • Meeting rooms
  • Wheelchair-accessible path to elevator
  • Conference space size (meters) - 1
  • Wheelchair-accessible registration desk
  • Limo or town car service available
  • Free WiFi
  • Number of bars/lounges - 1
  • Health club
  • Spa treatment room(s)
  • Number of outdoor pools - 2
  • Garden
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Full-service spa
  • Tours/ticket assistance
  • Accessible bathroom
  • Beach towels
  • Heated pool
  • Year Built - 2007
  • Total number of rooms - 72
  • Number of floors - 5
  • Luggage storage
  • Business center
  • Conference center
  • Number of restaurants - 1
  • Spa services on site
  • Safe-deposit box at front desk
  • Smoke-free property
  • Snack bar/deli
  • Number of coffee shops/cafes - 2
  • Laundry facilities
  • Children's pool
  • Sauna
  • Elevator
  • Free self parking
  • Fitness facilities
  • Conference space
  • Terrace
  • ATM/banking
  • Pool sun loungers
  • Conference space size (feet) - 11
  • Concierge services

Breakfast information

Breakfast is charged at $25 per person

Pet friendly?

Pets not allowed

Internet/Wi-Fi

In room accommodation wifi is charged at $18.00 per 24 hour period

Misc. fees / Policies

  • Weekly housekeeping provided; fees apply for additional cleaning
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 49.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place and guests are provided with hand sanitizer.

Cleaning policies

Property is cleaned with disinfectant

Guests are provided with free hand sanitizer

Social distancing measures are in place

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property confirms they are implementing enhanced cleaning measures