Novotel Melbourne Glen Waverley

285 Springvale Road, Glen Waverley, VIC 3150 AU
View map Reservations: +61 3 9007 2407
4.5 Star property In Melbourne (Glen Waverley)
Accor Launches All Stay Well:: All Stay Well launches with a focus on the care and safety of guests and employees through the prevention of COVID-19. Phase one of the integrated program includes; Stringent new health & safety standards focused on 20 key touchpoints throughout the guest and employee journey, rollout of a new comprehensive, hands-on safety & hygiene training program, and more
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08/15/2022 - 08/16/2022
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Summary of verified reviews

85
Very Good

Summary of 1,097 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 85/100 based on reviews from all travelers.

Very good business hotel. Fantastic service. Great location.

Cleanliness

85/100
155 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are not.

Location

85/100
180 reviews

Great location, close to the train station. Shopping, restaurants and bars in the area are great. Accessible by car, but parking is costly.

Service

83/100
382 reviews

Efficient, cheerful service, particularly at the restaurant, and good reception. Room service could have been improved. Booking process should be better organized. Housekeeping is satisfactory. Recreation staff is nice.

WiFi

83/100
6 reviews

Good wifi quality.

Room

72/100
313 reviews

Medium sized, clean rooms with lovely views and comfortable beds. Poorly maintained rooms with bathrooms that need some cleaning and subpar TVs. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

Breakfast

67/100
69 reviews

Decent and moderately priced breakfast.

Value

44/100
59 reviews

Value for money could be better. Acceptable breakfast prices.

Rated 83/100 based on reviews from couples.

Great view. Good fitness area.

Location

89/100
44 reviews

Well-located, although unfortunately the parking isn't easy. Shopping, restaurants and bars in the area are great.

Cleanliness

88/100
44 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are not.

Service

85/100
104 reviews

Efficient, friendly service with a nice reception. Room service could have been improved.

Room

78/100
98 reviews

Great beds in clean and decently sized rooms. Bathroom needs cleaning. Shower can be a problem.

Breakfast

67/100
21 reviews

Breakfast is average.

Bar

51/100
9 reviews

Standard bar.

Value

47/100
12 reviews

Value for money could be better.

Rated 84/100 based on reviews from families.

Train station is close. Good restaurant service.

Service

89/100
91 reviews

Efficient, friendly service with a nice reception. Booking process is sufficient.

Cleanliness

84/100
40 reviews

Clean hotel facilities. Clean rooms.

Location

84/100
49 reviews

Great location. Pricey, inconvenient parking. Shopping, restaurants and bars in the area are great.

Room

70/100
71 reviews

Rooms are tidy and of average size. Rooms needing maintenance, with bad bathrooms and A/C.

Breakfast

65/100
19 reviews

Breakfast is average.

Pool

53/100
22 reviews

Ordinary pool.

Value

45/100
21 reviews

Value for money could be better.

Rated 79/100 based on reviews from business travelers.

Very quiet. Good restaurants & bars in the area.

Location

89/100
33 reviews

Well-located, although unfortunately the parking isn't easy. Shopping, restaurants and bars in the area are great.

Service

84/100
94 reviews

Efficient, friendly service with a nice reception. Room service could have been improved.

Cleanliness

83/100
24 reviews

Clean rooms.

Room

72/100
57 reviews

Clean and reasonably-sized rooms, but substandard bathrooms.

Breakfast

66/100
14 reviews

Breakfast is average.

Food

63/100
29 reviews

Food is all right.

Bar

48/100
8 reviews

Bar could improve.

Value

39/100
8 reviews

Value for money could be better.

Rated 86/100 based on reviews from solo travelers.

Comfortable beds. Great reception.

Service

86/100
33 reviews

Friendly service and great reception.

Cleanliness

86/100
16 reviews

Clean rooms.

Location

85/100
11 reviews

Great location.

Room

74/100
26 reviews

Great beds in clean and decently sized rooms.

Food

62/100
9 reviews

Food is all right.

Rated 79/100 based on reviews from all travelers.

Very good business hotel. Fantastic service. Great location.

Cleanliness

85/100
155 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are not.

Location

85/100
179 reviews

Great location, close to the train station. Shopping, restaurants and bars in the area are great. Accessible by car, but parking is costly.

Service

83/100
382 reviews

Efficient, cheerful service, particularly at the restaurant, and good reception. Room service could have been improved. Booking process should be better organized. Housekeeping is satisfactory. Recreation staff is nice.

WiFi

83/100
6 reviews

Good wifi quality.

Room

72/100
311 reviews

Medium sized, clean rooms with lovely views and comfortable beds. Poorly maintained rooms with bathrooms that need some cleaning and subpar TVs. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

Breakfast

66/100
68 reviews

Decent and moderately priced breakfast.

Value

43/100
58 reviews

Value for money could be better. Acceptable breakfast prices.

Rated 82/100 based on reviews from couples.

Great view. Good fitness area.

Location

89/100
44 reviews

Well-located, although unfortunately the parking isn't easy. Shopping, restaurants and bars in the area are great.

Cleanliness

88/100
44 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are not.

Service

85/100
104 reviews

Efficient, friendly service with a nice reception. Room service could have been improved.

Room

78/100
98 reviews

Great beds in clean and decently sized rooms. Bathroom needs cleaning. Shower can be a problem.

Breakfast

67/100
21 reviews

Breakfast is average.

Bar

51/100
9 reviews

Standard bar.

Value

47/100
12 reviews

Value for money could be better.

Rated 83/100 based on reviews from families.

Train station is close. Good restaurant service.

Service

89/100
91 reviews

Efficient, friendly service with a nice reception. Booking process is sufficient.

Cleanliness

84/100
40 reviews

Clean hotel facilities. Clean rooms.

Location

84/100
48 reviews

Great location. Pricey, inconvenient parking. Shopping, restaurants and bars in the area are great.

Room

70/100
70 reviews

Rooms are tidy and of average size. Rooms needing maintenance, with bad bathrooms and A/C.

Breakfast

65/100
19 reviews

Breakfast is average.

Pool

53/100
22 reviews

Ordinary pool.

Value

45/100
20 reviews

Value for money could be better.

Rated 78/100 based on reviews from business travelers.

Location is great. Great service.

Location

89/100
33 reviews

Well-located, although unfortunately the parking isn't easy. Shopping, restaurants and bars in the area are great.

Service

84/100
94 reviews

Efficient, friendly service with a nice reception. Room service could have been improved.

Cleanliness

83/100
24 reviews

Clean rooms.

Room

72/100
57 reviews

Clean and reasonably-sized rooms, but substandard bathrooms.

Breakfast

66/100
14 reviews

Breakfast is average.

Food

63/100
29 reviews

Food is all right.

Bar

48/100
8 reviews

Bar could improve.

Value

39/100
8 reviews

Value for money could be better.

Rated 86/100 based on reviews from solo travelers.

Comfortable beds. Great reception.

Service

86/100
33 reviews

Friendly service and great reception.

Cleanliness

86/100
16 reviews

Clean rooms.

Location

85/100
11 reviews

Great location.

Room

74/100
26 reviews

Great beds in clean and decently sized rooms.

Food

62/100
9 reviews

Food is all right.

Review Semantics by TrustYou

Property description

With a stay at Novotel Melbourne Glen Waverley in Melbourne (Glen Waverley), you'll be within a 5-minute drive of The Glen Shopping Centre and Nexus Business Park. This 4.5-star hotel is 1.7 mi (2.8 km) from Waverley Private Hospital and 2.4 mi (3.8 km) from Jells Park.

Grab a bite to eat at Urban Citizen Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.

Stay in one of 200 guestrooms featuring flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

The Glen Shopping Centre - 1.1 km / 0.7 mi
Waverley Private Hospital - 2.2 km / 1.3 mi
Jells Park - 3.5 km / 2.1 mi
Nexus Business Park - 3.5 km / 2.2 mi
Monash University - 4.6 km / 2.9 mi
State Basketball Centre - 5.4 km / 3.3 mi
Westfield Knox - 8.2 km / 5.1 mi
Deakin University - 8.3 km / 5.2 mi
Monash Medical Centre Clayton - 8.3 km / 5.2 mi
Chadstone Shopping Mall - 9.4 km / 5.8 mi
Sandown Racecourse - 9.5 km / 5.9 mi
Dandenong Ranges - 11.4 km / 7.1 mi
Mulgrave Private Hospital - 12.5 km / 7.8 mi
Dandenong Hospital - 13.8 km / 8.6 mi
Caulfield Racecourse - 14.5 km / 9 mi

The nearest airports are:
Melbourne Airport (MEL) - 51.2 km / 31.8 mi
Melbourne, VIC (MEB-Essendon) - 44.2 km / 27.4 mi

The preferred airport for Novotel Melbourne Glen Waverley is Melbourne Airport (MEL).

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and a television in a common area.

Green sustainability

Accor Planet 21

Amenities / Features

  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Covered parking
  • Secured parking
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Meeting rooms
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Number of bars/lounges - 1
  • Designated smoking areas
  • Assistive listening devices available
  • Number of indoor pools - 1
  • In-room accessibility
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Roll-in shower
  • Accessible bathroom
  • Total number of rooms - 200
  • Number of floors - 6
  • LGBTQ friendly
  • No rollaway/extra beds available
  • UNESCO sustainable tourism pledge
  • Luggage storage
  • Children's games
  • Express check-out
  • Porter/bellhop
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Safe-deposit box at front desk
  • Coffee/tea in common areas
  • Hiking/biking trails nearby
  • Laundry facilities
  • Sauna
  • Elevator
  • Fitness facilities
  • Conference space
  • Self parking (surcharge)
  • ATM/banking
  • Wheelchair accessible path of travel
  • Concierge services

Airport & shuttle information

Our hotel is conveniently located 25 minutes from Melbourne's City Centre and 45 minutes from Melbourne's Tullamarine Airport with easy access to both via the Monash Freeway

Is there an airport shuttle? Sorry but no airport shuttle is available.

Breakfast information

$33 per person for Full Buffet$25 per person for Continental Buffet

Pet friendly?

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Assistance animals only

Parking information

$25.00 per car$15.00 per car for conferencing guests

Internet/Wi-Fi

$20.00 24 hour Unlimited Download at 5mbps

Misc. fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AUD 20 and AUD 35 per person (approximately)
  • Covered self parking fee: AUD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Pool access available from 6:00 AM to 10:00 PM.
  • One child 15 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
  • Contactless check-in and contactless check-out are available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Gap period enforced between guest stays - 72 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Food service has been amended for enhanced safety

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Novotel

  • Business and leisure hotel with locations in major international cities, business districts and tourist destinations
  • Spacious guestrooms in a contemporary design with eco-friendly amenities
  • Free Wi-Fi services and plenty of outlets
  • 4 breakfast options: early bird, city breakfast, buffet breakfast, room service and 3 lunch/dinner options: restaurant, bar, and in-room service
  • Uniquely designed meeting room spaces
  • Great accomodation offers for families including breakfast for 2 children under 16 per adult room, late Sunday check-out time (5pm), giveaways and play areas, as well as special kid's menus and baby equipment
  • Fitness and wellness areas

The Novotel highlights above are subject to change without notice.

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Testimonials:

Testimonials icon
"I will absolutely use this service again. The agent called within an hour of my bid acceptance. Very accommodating." C.Z. - Kailua, HI

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