Pan Pacific Melbourne

2 Convention Centre Place, South Wharf, VIC 3006 AU
View map Reservations: +61 3 9007 2407
5.0 Star property Near SEA LIFE Melbourne
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Very Good
4.0/5

Based on 734 guest reviews

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  • Free WiFi
  • Breakfast available (surcharge)
  • Fitness facilities
  • Stair-free path to entrance
  • Free newspapers in lobby
  • 24-hour fitness facilities
  • Smoke-free property
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05/17/2024 - 05/18/2024
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7 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified reviews of Pan Pacific Melbourne

Below are the verified reviews from guests that we have booked in recently:
"Great property, great staff."
Overall score5.0/ 5
It was a very enjoyable stay. Staff very helpful and accommodating.
(Individual traveller, booked 1 room), from US flag
20-Feb-2024 Verified review, stayed from Mon Feb 19 to Wed Feb 21 2024 at a $185.99 average nightly rate.
"Clean Room & Fantastic Breakfast!"
Overall score4.0/ 5
Staff was excellent and very helpful. Room was clean. Breakfast was fantastic.
(Individual traveller, booked 1 room), from AU flag
09-Nov-2023 Verified review, stayed from Mon Nov 06 to Tue Nov 07 2023 at a A$306.00 average nightly rate.

Summary of verified reviews

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Property description

With a stay at Pan Pacific Melbourne, you'll be centrally located in Melbourne, steps from Melbourne Convention and Exhibition Centre and DFO South Wharf. This luxury hotel is 1 mi (1.7 km) from Crown Casino and 1.2 mi (2 km) from SEA LIFE Melbourne.

Grab a bite to eat at Dock 37 Bar and Kitchen, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Make yourself at home in one of the 396 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Melbourne Convention and Exhibition Centre - 0.1 km / 0.1 mi
DFO South Wharf - 0.1 km / 0.1 mi
Crown Casino - 0.6 km / 0.4 mi
Collins Street - 0.9 km / 0.5 mi
SEA LIFE Melbourne - 1 km / 0.6 mi
Southbank Promenade - 1.1 km / 0.7 mi
Flinders Lane - 1.1 km / 0.7 mi
Marvel Stadium - 1.2 km / 0.7 mi
Melbourne Skydeck - 1.4 km / 0.9 mi
Eureka Tower - 1.5 km / 0.9 mi
South Melbourne Market - 1.6 km / 1 mi
Degraves Street - 1.7 km / 1.1 mi
Hamer Hall - 1.8 km / 1.1 mi
Fed Square - 1.9 km / 1.2 mi
Melbourne Arts Centre - 2 km / 1.2 mi

The nearest airports are:
Melbourne, VIC (MEB-Essendon) - 17.6 km / 10.9 mi
Melbourne Airport (MEL) - 24.6 km / 15.3 mi
Avalon Airport (AVV) - 53.6 km / 33.3 mi

The preferred airport for Pan Pacific Melbourne is Melbourne Airport (MEL).

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Melbourne? This hotel has 4844 square feet (450 square meters) of space consisting of a conference center and 8 meeting rooms. Self parking (subject to charges) is available onsite.

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Amenities / Features

  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Shopping on site
  • Eco-friendly cleaning products used
  • Babysitting or childcare (surcharge)
  • Number of meeting rooms - 8
  • Conference space size (meters) - 450
  • Limo or town car service available
  • Free WiFi
  • Number of bars/lounges - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Recycling
  • LED light bulbs
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Water dispenser
  • Conference center
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Covered parking
  • Secured parking
  • Wheelchair accessible (may have limitations)
  • Casino nearby
  • Covered parking
  • Ballroom
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Year Built - 2009
  • Number of buildings/towers - 1
  • Total number of rooms - 396
  • Number of floors - 15
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • LGBTQ friendly
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Secured parking
  • Express check-in
  • Wheelchair-accessible path to elevator
  • Meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Wedding services
  • 24-hour fitness facilities
  • Shopping mall on site
  • Luggage storage
  • Grocery/convenience store
  • Express check-out
  • Porter/bellhop
  • 24-hour front desk
  • Number of restaurants - 1
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Self parking (surcharge)
  • Conference space
  • Valet parking (surcharge)
  • Terrace
  • Computer station
  • ATM/banking
  • Conference space size (feet) - 4844
  • 24-hour business center
  • Concierge services

Breakfast information

Full buffet breakfast served in Nuevo37 at the cost of $37.00 per person per day.

Pet friendly?

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

no pets allowed. guide dogs are an exception.

Misc. fees / Policies

  • Fee for buffet breakfast: approximately AUD 46 for adults and AUD 23 for children
  • Covered self parking fee: AUD 35 per day
  • Covered valet parking fee: AUD 59 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.00 per night
  • Credit card charges are subject to a surcharge of 1.25 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Cleaning policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Food service has been amended for enhanced safety

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

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