Portobello Resort Apartments

2607 Gold Coast Highway, Mermaid Beach, QLD 4218 AU
View map Reservations: +61 3 9007 2407
3.5 Star property In Gold Coast (Mermaid Beach)
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08/07/2022 - 08/08/2022
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7 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

88
Excellent

Summary of 79 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 88/100 based on reviews from all travelers.

Very good hotel for solo travelers. Great pool. Great location.

Wellness Area

100/100
7 reviews

Great wellness & sports facilities.

Pool

100/100
8 reviews

Great pool.

Location

99/100
35 reviews

Great location. Great shopping and the beach nearby.

Service

89/100
27 reviews

Great reception and management with friendly service.

Value

69/100
9 reviews

Fairly good value for money.

Cleanliness

61/100
16 reviews

Room cleanliness is acceptable.

Room

51/100
32 reviews

Somewhat clean, yet under-maintained rooms with poor furnishings, particularly beds. Nice balcony.

Comfort

25/100
18 reviews

Uncomfortable, noisy rooms with poor beds.

Rated 79/100 based on reviews from families.

Great pool. Nice balcony.

Location

99/100
8 reviews

Great location.

Service

87/100
7 reviews

Fantastic service.

Room

47/100
7 reviews

Room needs to be improved.

Rated 83/100 based on reviews from couples.

Great shopping. Nice building.

Location

99/100
10 reviews

Great location.

Service

91/100
7 reviews

Friendly service.

Room

46/100
6 reviews

Room needs to be improved.

Rated 84/100 based on reviews from solo travelers.

Nice building. Friendly service.

Room

50/100
5 reviews

Room is all right.

Rated 83/100 based on reviews from all travelers.

Very good hotel for solo travelers. Great pool. Great location.

Wellness Area

100/100
7 reviews

Great wellness & sports facilities.

Pool

100/100
8 reviews

Great pool.

Location

99/100
34 reviews

Great location. Great shopping and the beach nearby.

Service

89/100
27 reviews

Great reception and management with friendly service.

Cleanliness

60/100
15 reviews

Buildings are reasonably clean, but less well kept up rooms.

Room

51/100
31 reviews

Room is all right. Low rated furniture and beds in rooms which have cleanliness and maintenance issues. Nice balcony.

Comfort

24/100
17 reviews

Uncomfortable, noisy rooms with poor beds.

Rated 78/100 based on reviews from families.

Great pool. Nice balcony.

Location

99/100
8 reviews

Great location.

Service

87/100
7 reviews

Fantastic service.

Room

47/100
7 reviews

Room needs to be improved.

Rated 84/100 based on reviews from couples.

Nice building. Friendly service.

Location

99/100
10 reviews

Great location.

Service

91/100
7 reviews

Friendly service.

Room

46/100
6 reviews

Room needs to be improved.

Review Semantics by TrustYou

Property description

With a stay at Portobello Resort Apartments in Gold Coast (Mermaid Beach), you'll be within a 5-minute drive of Pacific Fair Shopping Centre and Gold Coast Convention and Exhibition Centre. This apartment is 1.6 mi (2.6 km) from Surfers Paradise Beach and 2.7 mi (4.4 km) from SkyPoint Observation Deck.

Make yourself at home in one of the 9 individually furnished guestrooms, featuring kitchens with refrigerators and stovetops. Rooms have private furnished balconies or patios. Conveniences include separate sitting areas and microwaves, and housekeeping is provided weekly.

Distances are displayed to the nearest 0.1 mile and kilometer.

Nobby Beach - 0.7 km / 0.4 mi
Pacific Fair Shopping Centre - 0.7 km / 0.5 mi
Putt Putt Golf Mermaid Beach - 0.8 km / 0.5 mi
Kurrawa Beach - 0.9 km / 0.5 mi
Oracle Boulevard - 0.9 km / 0.5 mi
Dracula's Queensland - 0.9 km / 0.6 mi
The Oasis - 1 km / 0.6 mi
Gold Coast Convention and Exhibition Centre - 1.3 km / 0.8 mi
Surfers Paradise Beach - 2.4 km / 1.5 mi
Pizzey Park Sporting Complex - 3.2 km / 2 mi
Surfers Paradise Golf Club - 3.7 km / 2.3 mi
SkyPoint Observation Deck - 3.7 km / 2.3 mi
Burleigh Golf Club - 3.9 km / 2.4 mi
Cavill Avenue - 4.2 km / 2.6 mi
Chevron Renaissance - 4.3 km / 2.7 mi

The preferred airport for Portobello Resort Apartments is Coolangatta Airport (OOL) - 23.2 km / 14.4 mi

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Take advantage of recreation opportunities including an outdoor pool and a spa tub. Additional features at this apartment include tour/ticket assistance, a picnic area, and barbecue grills.

Amenities / Features

  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Airport transportation (surcharge)
  • Luggage storage
  • Billiards or pool table
  • Number of spa tubs - 1
  • Barbecue grill(s)
  • Number of outdoor pools - 1
  • Number of buildings/towers - 1
  • Year Built - 1997
  • Total number of rooms - 9
  • Number of floors - 4
  • Professional property host/manager
  • Noise-free rooms not guaranteed
  • No elevators
  • Garden
  • Picnic area
  • Smoke-free property
  • Wheelchair accessible parking
  • Laundry facilities
  • Tours/ticket assistance
  • Free self parking

Airport & shuttle information

Coolangatta Airport is approx 25 minutes drive from the resort. Brisbane Airport is approx 1.5 hours drive from the resort.

Is there an airport shuttle? Yes! There is an airport shuttle.

Breakfast information

Nil

Pet friendly?

Pets not allowed

Nil pets allowed

Misc. fees / Policies

  • Crib (infant bed) fee: AUD 45 per week
  • Rollaway bed fee: AUD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay
  • A damage deposit of AUD 200 will be collected before check-in.

We have included all charges provided to us by the property.

  • Only registered guests are allowed in the guestrooms.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Contactless check-in and contactless check-out are available.

Cleaning policies

Property uses a professional cleaning service

Property is cleaned with disinfectant

Contactless check-in is available

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property confirms they are implementing enhanced cleaning measures

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