Mirage Whitsundays

11 Altmann Avenue, Cannonvale, QLD 4802 AU
View map Reservations: +61 3 9007 2407
4.0 Star property Near Bicentennial Walkway
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09/28/2022 - 09/29/2022
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5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
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Summary of verified reviews

92
Excellent

Summary of 1,694 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 92/100 based on reviews from all travelers.

Excellent for traveling with friends. Awesome rooms and service in a great location. Awesome vibe.

Vibe

89/100
119 reviews

Awesome vibe. Stylish hotel. Modern Hotel. Entrance area is not particularly attractive. Friendly atmosphere. Luxurious Hotel. Good for traveling with friends. Awesome for a beach holiday. Awesome for families.

Comfort

87/100
328 reviews

Rooms and bathrooms are spacious and comfortable, but A/C is not great.

Room

87/100
745 reviews

Great balconies in updated rooms. Large, moderately tidy rooms with great views and alright furniture. Bathrooms are large but with substandard cleaning. Poorly-maintained rooms, with substandard A/C and televisions. Great kitchenettes and minibars. Shower can be a problem.

Breakfast

86/100
164 reviews

Great and affordable breakfast.

Location

82/100
292 reviews

Great location. Great shopping and the beach nearby. Medium distance to city centre. Fairly accessible by car with easy parking. Restaurants & bars in the area are ok.

Service

72/100
296 reviews

Service is professional and friendly. Reception and restaurant service were acceptable, but there are complaints about the housekeeping. Shuttle service can be an issue.

Cleanliness

55/100
184 reviews

Rooms relatively clean, but bathroom and pool area not clean enough. Moderately clean hotel facilities.

Bar

37/100
42 reviews

Bar could improve. Good alcoholic drinks.

Food

36/100
150 reviews

Substandard dining experience and unpopular side dishes. The menu is okay, with great desserts.

WiFi

28/100
28 reviews

Wifi quality could be improved.

Rated 89/100 based on reviews from families.

Beautiful architecture. Spacious bathroom.

Breakfast

90/100
64 reviews

Great and affordable breakfast.

Room

87/100
222 reviews

New, large rooms, and good kitchenettes. Mostly clean rooms, with great balconies and views. Badly maintained and cleaned rooms with poor furnishings. Shower can be a problem.

Vibe

86/100
37 reviews

Awesome vibe. Stylish hotel. Modern Hotel. Entrance area is not particularly attractive. Luxurious Hotel. Friendly atmosphere.

Comfort

85/100
107 reviews

Large, comfortable rooms.

Location

81/100
90 reviews

Great location and easy parking. Great shopping and the beach nearby. Medium distance to city centre.

Service

65/100
79 reviews

Reception and service are alright. Friendly, professional service, however housekeeping is less well rated.

Cleanliness

55/100
56 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Bar

40/100
12 reviews

Bar could improve.

Food

36/100
44 reviews

Food could be better. Menu is adequate.

WiFi

12/100
5 reviews

Wifi quality could be improved.

Rated 87/100 based on reviews from couples.

Very comfortable. Rooms are great.

Comfort

90/100
83 reviews

Great sized rooms, very comfortable with wonderful beds. Noise levels are OK, but A/C is poor.

Room

89/100
183 reviews

New rooms. Spacious rooms with nice balconies and views, and great kitchenettes. Excellent beds but only average cleanliness and furnishing. Bad bathrooms in run down rooms, with deficient televisions and air conditioning.

Vibe

87/100
22 reviews

Awesome vibe. Modern Hotel. Stylish hotel. Entrance area is not particularly attractive.

Location

82/100
67 reviews

Great location. Good shopping, and reasonably central location.

Breakfast

80/100
36 reviews

Great and affordable breakfast.

Service

73/100
62 reviews

Service is professional and friendly. Reception and restaurant service were acceptable, but there are complaints about the housekeeping.

Beach

67/100
10 reviews

Reasonable beach.

Pool

63/100
59 reviews

Acceptable pools with some cleanliness complaints.

Cleanliness

51/100
45 reviews

Rooms are moderately tidy but pool area could use more attention. Moderately clean hotel facilities.

Bar

31/100
13 reviews

Bar could improve.

Food

26/100
43 reviews

Food and menu are not highly reviewed.

WiFi

18/100
8 reviews

Wifi quality could be improved.

Rated 87/100 based on reviews from solo travelers.

Good kitchenette. Spacious rooms.

Comfort

88/100
6 reviews

Large, comfortable rooms.

Breakfast

86/100
5 reviews

Tasty breakfast.

Room

81/100
8 reviews

Spacious rooms.

Service

75/100
7 reviews

Fantastic service.

Rated 88/100 based on reviews from business travelers.

Tasty breakfast. Great room.

Room

83/100
7 reviews

Lovely rooms with pleasant views.

Rated 88/100 based on reviews from all travelers.

Excellent for traveling with friends. Awesome rooms and service in a great location. Awesome vibe.

Vibe

89/100
117 reviews

Awesome vibe. Stylish hotel. Modern Hotel. Entrance area is not particularly attractive. Friendly atmosphere. Luxurious Hotel.

Room

88/100
732 reviews

Great balconies in updated rooms. Large, moderately tidy rooms with great views and alright furniture. Bathrooms are large but with substandard cleaning. Poorly-maintained rooms, with substandard A/C and televisions. Great kitchenettes and minibars. Shower can be a problem.

Comfort

87/100
323 reviews

Rooms and bathrooms are spacious and comfortable, but A/C is not great.

Breakfast

86/100
161 reviews

Great and affordable breakfast.

Location

83/100
287 reviews

Great location. Great shopping and the beach nearby. Medium distance to city centre. Fairly accessible by car with easy parking. Restaurants & bars in the area are ok.

Service

72/100
293 reviews

Service is professional and friendly. Reception and restaurant service were acceptable, but there are complaints about the housekeeping. Shuttle service can be an issue.

Cleanliness

57/100
179 reviews

Rooms relatively clean, but bathroom and pool area not clean enough. Moderately clean hotel facilities.

Bar

37/100
42 reviews

Bar could improve. Good alcoholic drinks.

Food

36/100
149 reviews

Substandard dining experience and unpopular side dishes. The menu is okay, with great desserts.

WiFi

28/100
28 reviews

Wifi quality could be improved.

Rated 88/100 based on reviews from families.

Beautiful architecture. Good alcoholic drinks.

Breakfast

89/100
63 reviews

Great and affordable breakfast.

Room

88/100
217 reviews

New, large rooms, and good kitchenettes. Mostly clean rooms, with great balconies and views. Badly maintained and cleaned rooms with poor furnishings. Shower can be a problem.

Comfort

85/100
104 reviews

Large, comfortable rooms.

Location

81/100
87 reviews

Great location. Good shopping, and reasonably central location.

Service

65/100
79 reviews

Reception and service are alright. Friendly, professional service, however housekeeping is less well rated.

Cleanliness

57/100
55 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Bar

40/100
12 reviews

Bar could improve.

Food

36/100
44 reviews

Food could be better. Menu is adequate.

WiFi

12/100
5 reviews

Wifi quality could be improved.

Rated 85/100 based on reviews from couples.

Luxurious Hotel.

Comfort

90/100
83 reviews

Great sized rooms, very comfortable with wonderful beds. Noise levels are OK, but A/C is poor.

Room

89/100
182 reviews

New rooms. Spacious rooms with nice balconies and views, and great kitchenettes. Excellent beds but only average cleanliness and furnishing. Bad bathrooms in run down rooms, with deficient televisions and air conditioning.

Vibe

87/100
22 reviews

Awesome vibe. Modern Hotel. Stylish hotel. Entrance area is not particularly attractive.

Location

82/100
67 reviews

Great location. Good shopping, and reasonably central location.

Breakfast

81/100
35 reviews

Great and affordable breakfast.

Service

73/100
62 reviews

Service is professional and friendly. Reception and restaurant service were acceptable, but there are complaints about the housekeeping.

Beach

67/100
10 reviews

Reasonable beach.

Pool

63/100
59 reviews

Acceptable pools with some cleanliness complaints.

Cleanliness

51/100
45 reviews

Rooms are moderately tidy but pool area could use more attention. Moderately clean hotel facilities.

Bar

31/100
13 reviews

Bar could improve.

Food

26/100
43 reviews

Food and menu are not highly reviewed.

WiFi

18/100
8 reviews

Wifi quality could be improved.

Rated 86/100 based on reviews from solo travelers.

Good kitchenette. Spacious rooms.

Comfort

87/100
5 reviews

Large, comfortable rooms.

Room

80/100
7 reviews

Spacious rooms.

Service

74/100
6 reviews

Fantastic service.

Review Semantics by TrustYou

Property description

When you stay at Mirage Whitsundays in Cannonvale, you'll be on the beach, within a 10-minute walk of Bicentennial Walkway and Whitsunday Shopping Centre. This 4-star aparthotel is 0.4 mi (0.6 km) from Cannonvale Beach and 0.5 mi (0.9 km) from Conway National Park.

A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Make yourself at home in one of the 62 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. Wired and wireless Internet access is complimentary, and LCD televisions with digital programming provide entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Bicentennial Walkway - 0.5 km / 0.3 mi
Whitsunday Shopping Centre - 0.5 km / 0.3 mi
Turtle Boardwalk - 0.6 km / 0.4 mi
Cannonvale Beach - 0.6 km / 0.4 mi
Shingley Beach - 0.8 km / 0.5 mi
Conway National Park - 0.9 km / 0.5 mi
Bicentennial Park - 1.3 km / 0.8 mi
Airlie Beach Lagoon - 2.2 km / 1.4 mi
Boathaven Beach - 3 km / 1.8 mi
Airlie Beach Market - 3.1 km / 1.9 mi
Port of Airlie - 3.3 km / 2 mi
Whitsunday Plaza - 4 km / 2.5 mi
Dryander National Park - 8.8 km / 5.5 mi
Shute Harbour Jetty - 13.4 km / 8.3 mi
Daydream Port - 13.8 km / 8.6 mi

The nearest airports are:
Proserpine, QLD (PPP-Whitsunday Coast) - 36.2 km / 22.5 mi
Hamilton Island, QLD (HTI-Great Barrier Reef) - 33.2 km / 20.6 mi

The preferred airport for Mirage Whitsundays is Proserpine, QLD (PPP-Whitsunday Coast).

Featured amenities include express check-out, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free self parking is available onsite.

Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a fitness center, and bicycles to rent. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and a picnic area.

Green sustainability

No

Amenities / Features

  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum age of oldest guest: 18
  • Mountain biking nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Free WiFi
  • Number of spa tubs - 1
  • Number of outdoor pools - 2
  • Well-lit path to entrance
  • Upper floors accessible by stairs only
  • Garden
  • Picnic area
  • Full-service spa
  • Tours/ticket assistance
  • Free buffet breakfast
  • Airport transportation (surcharge)
  • Wheelchair accessible – no
  • Luggage storage
  • Number of buildings/towers - 10
  • Total number of rooms - 62
  • Number of floors - 3
  • Professional property host/manager
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • No elevators
  • Free breakfast
  • Express check-out
  • Front desk (limited hours)
  • Daily
  • Spa services on site
  • Segway rental/tour nearby
  • Safe-deposit box at front desk
  • Smoke-free property
  • Hiking/biking trails nearby
  • Laundry facilities
  • Children's pool
  • Free self parking
  • Fitness facilities
  • Terrace
  • Bicycle rentals on site
  • Concierge services

Airport & shuttle information

30 minutes, transfers can be organised at guest cost

Local shuttle info: Free shuttle bus offered twice daily start from Mirage Whitsundays to main street.(10:30AM and 14:30PM)

Breakfast information

No breakfast offered

Pet friendly?

Service animals not allowed

Pets not allowed

no pets allowed

Parking information

Free parking

Internet/Wi-Fi

Free

Misc. fees / Policies

  • Airport shuttle fee: AUD 42 per person (roundtrip)
  • Airport shuttle fee per child: AUD 21 (roundtrip), (from 3 to 12 years old)
  • Housekeeping fee: AUD 180 every 4 days
  • Crib (infant bed) fee: AUD 15.0 per day
  • Credit card charges are subject to a surcharge of 1.98 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place.
  • Contactless check-in and contactless check-out are available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Cleaning policies

Property uses a professional cleaning service

Property is cleaned with disinfectant

Social distancing measures are in place

Contactless check-in is available

Gap period enforced between guest stays - 24 hours

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property confirms they are implementing enhanced cleaning measures

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