Hilton Cairns

34 Esplanade, Cairns, QLD 4870 AU
View map Reservations: +61 3 9007 2407
5.0 Star property In Cairns (Cairns Central Business District)
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09/28/2022 - 09/29/2022
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3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of verified reviews

83
Very Good

Summary of 2,757 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 83/100 based on reviews from all travelers.

Very good luxury hotel. Close to restaurants, bars and shopping areas. Fantastic service. Beautiful beach.

Location

92/100
742 reviews

Great location. Parking is rare. Excellent sightseeing, restaurants and bars nearby. Great shopping at the nearby city centre, and close to the beach. Standard parking prices.

Breakfast

80/100
474 reviews

Great and affordable breakfast.

Service

78/100
894 reviews

Professional and friendly staff at reception, but substandard management. Average wait staff and housekeeping. Room service could have been improved. The bar needs better service. Concierge service could be more helpful. Booking process is sufficient. Recreation staff is nice.

Beach

74/100
22 reviews

Beautiful beach. No good beach sports.

Room

64/100
941 reviews

Room cleanliness, size and beds are average, but A/C is sub-par. Great balconies with great views, but there are complaints about the age of the rooms and the minibars. Rooms lacking maintenance, with poor quality kitchenettes, furniture and TV's. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Value

61/100
196 reviews

Fairly good value for money. Breakfast, bar and food prices are cheap. Internet is affordable.

WiFi

58/100
32 reviews

WiFi is decent and okay-priced. Wifi quality could be improved.

Comfort

53/100
363 reviews

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

Cleanliness

53/100
306 reviews

Rooms and pool are acceptably clean. Moderately clean hotel facilities. The bathrooms and dining area need some cleaning.

Rated 80/100 based on reviews from couples.

Wonderful sightseeing.

Location

93/100
213 reviews

Great location. Near city centre with great sightseeing and nearby restaurants. Parking is rare. Standard parking prices.

Breakfast

83/100
150 reviews

Great and affordable breakfast.

Service

80/100
214 reviews

Efficient, friendly service with a nice reception. Average wait staff and housekeeping. Room service could have been improved. Booking process is sufficient.

Beach

68/100
7 reviews

Reasonable beach.

Room

65/100
257 reviews

Rooms and beds are adequate. Great balconies with great views, but there are complaints about the age of the rooms and the minibars. Badly maintained rooms with poor air conditioning, televisions, and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Pool

61/100
45 reviews

Moderately clean pool area.

Value

60/100
46 reviews

Fairly good value for money. Fair breakfast prices.

Comfort

55/100
101 reviews

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

Cleanliness

47/100
74 reviews

Bathroom needs cleaning. Rooms and pool are acceptably clean. Moderately clean hotel facilities.

WiFi

38/100
6 reviews

Wifi quality could be improved.

Rated 80/100 based on reviews from families.

Near city centre.

Location

94/100
112 reviews

Well-located, although unfortunately the parking isn't easy. Near the city centre and great nearby nightlife.

Breakfast

81/100
73 reviews

Tasty breakfast.

Service

77/100
108 reviews

Service is professional and friendly. Room service could have been improved.

Value

62/100
25 reviews

Fairly good value for money.

Cleanliness

60/100
34 reviews

Room cleanliness is acceptable.

Room

60/100
125 reviews

Great views, with average beds, relatively well-sized and tidy enough. Poor maintenance in rooms and bathrooms. Old rooms with complaints about the furniture, minibars, and A/C. Shower can be a problem.

Pool

57/100
28 reviews

Ordinary pool.

Comfort

46/100
55 reviews

Uncomfortable, with guests complaining about noise and the A/C. Average-sized rooms with alright beds.

Amenities

43/100
38 reviews

Facilities in need of refurbishment.

Vibe

36/100
38 reviews

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

Rated 77/100 based on reviews from solo travelers.

Nice balcony. Professional service.

Location

88/100
22 reviews

Well-located, although unfortunately the parking isn't easy.

Service

79/100
31 reviews

Friendly service.

Breakfast

75/100
20 reviews

Tasty breakfast.

Room

64/100
29 reviews

Okay beds and somewhat clean, big rooms with excellent views. Poor maintenance in rooms and bathrooms.

Value

56/100
10 reviews

Fairly good value for money.

Cleanliness

56/100
8 reviews

Room cleanliness is acceptable.

Vibe

35/100
6 reviews

Vibe is not too good.

Rated 72/100 based on reviews from business travelers.

Fantastic service. Great location.

Location

93/100
5 reviews

Great location.

Service

80/100
5 reviews

Fantastic service.

Room

54/100
10 reviews

Room is all right.

Amenities

51/100
8 reviews

Hotel buildings are substandard but amenities are OK.

Rated 79/100 based on reviews from all travelers.

Very good luxury hotel. Close to restaurants, bars and shopping areas. Fantastic service. Beautiful beach.

Location

92/100
737 reviews

Great location. Parking is rare. Excellent sightseeing, restaurants and bars nearby. Great shopping at the nearby city centre, and close to the beach. Standard parking prices.

Breakfast

80/100
472 reviews

Great and affordable breakfast.

Service

78/100
889 reviews

Professional and friendly staff at reception, but substandard management. Average wait staff and housekeeping. Room service could have been improved. The bar needs better service. Concierge service could be more helpful. Booking process is sufficient. Recreation staff is nice.

Beach

72/100
21 reviews

Beautiful beach. No good beach sports.

Room

65/100
936 reviews

Room cleanliness, size and beds are average, but A/C is sub-par. Great balconies with great views, but there are complaints about the age of the rooms and the minibars. Rooms lacking maintenance, with poor quality kitchenettes, furniture and TV's. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Value

62/100
193 reviews

Fairly good value for money. Breakfast, bar and food prices are cheap. Internet is affordable.

WiFi

59/100
31 reviews

WiFi is decent and okay-priced.

Comfort

53/100
361 reviews

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

Cleanliness

53/100
306 reviews

Rooms and pool are acceptably clean. Moderately clean hotel facilities. The bathrooms and dining area need some cleaning.

Rated 79/100 based on reviews from couples.

Great shopping.

Location

93/100
212 reviews

Great location. Near city centre with great sightseeing and nearby restaurants. Parking is rare. Standard parking prices.

Breakfast

84/100
149 reviews

Great and affordable breakfast.

Service

80/100
211 reviews

Efficient, friendly service with a nice reception. Average wait staff and housekeeping. Room service could have been improved. Booking process is sufficient.

Beach

68/100
7 reviews

Reasonable beach.

Room

65/100
256 reviews

Rooms and beds are adequate. Great balconies with great views, but there are complaints about the age of the rooms and the minibars. Badly maintained rooms with poor air conditioning, televisions, and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Value

61/100
45 reviews

Fairly good value for money. Fair breakfast prices.

Pool

61/100
45 reviews

Moderately clean pool area.

Comfort

56/100
100 reviews

Mediocre comfort, room sizes and beds. Small bathrooms and inadequate A/C.

Cleanliness

47/100
74 reviews

Bathroom needs cleaning. Rooms and pool are acceptably clean. Moderately clean hotel facilities.

Bar

45/100
23 reviews

Bar could improve. Standard alcoholic drinks.

WiFi

39/100
5 reviews

Wifi quality could be improved.

Rated 79/100 based on reviews from families.

Near city centre.

Location

94/100
112 reviews

Well-located, although unfortunately the parking isn't easy. Near the city centre and great nearby nightlife.

Breakfast

81/100
73 reviews

Tasty breakfast.

Service

77/100
107 reviews

Service is professional and friendly. Room service could have been improved.

Value

62/100
25 reviews

Fairly good value for money.

Room

60/100
124 reviews

Great views, with average beds, relatively well-sized and tidy enough. Poor maintenance in rooms and bathrooms. Old rooms with complaints about the furniture, minibars, and A/C. Shower can be a problem.

Cleanliness

60/100
34 reviews

Room cleanliness is acceptable.

Pool

57/100
28 reviews

Ordinary pool.

Comfort

46/100
55 reviews

Uncomfortable, with guests complaining about noise and the A/C. Average-sized rooms with alright beds.

Amenities

43/100
38 reviews

Facilities in need of refurbishment.

Vibe

36/100
37 reviews

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

Rated 76/100 based on reviews from solo travelers.

Nice balcony. Professional service.

Location

89/100
21 reviews

Well-located, although unfortunately the parking isn't easy.

Service

79/100
31 reviews

Friendly service.

Breakfast

75/100
19 reviews

Tasty breakfast.

Room

66/100
28 reviews

Okay beds and somewhat clean, big rooms with excellent views. Poor maintenance in rooms and bathrooms.

Value

58/100
9 reviews

Fairly good value for money.

Cleanliness

56/100
8 reviews

Room cleanliness is acceptable.

Vibe

35/100
6 reviews

Vibe is not too good.

Rated 67/100 based on reviews from business travelers.

Fantastic service. Great location.

Location

93/100
5 reviews

Great location.

Service

80/100
5 reviews

Fantastic service.

Room

54/100
10 reviews

Room is all right.

Amenities

51/100
8 reviews

Hotel buildings are substandard but amenities are OK.

Review Semantics by TrustYou

Property description

A stay at Hilton Cairns places you in the heart of Cairns, within a 15-minute walk of Cairns Esplanade and Reef Fleet Terminal. This 5-star hotel is 0.8 mi (1.2 km) from Cairns Central Shopping Centre and 0.1 mi (0.1 km) from Reef Hotel Casino.

Grab a bite at Gin Social, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.

Make yourself at home in one of the 263 individually furnished guestrooms, featuring refrigerators and LCD televisions. Rooms have private balconies. 37-inch Smart televisions with digital programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Reef Fleet Terminal - 0.3 km / 0.2 mi
Reef Hotel Casino - 0.4 km / 0.2 mi
Cairns Zoom and Wildlife Dome - 0.4 km / 0.3 mi
ZOO To You HQ Wildlife Discovery Centre - 0.6 km / 0.4 mi
Cairns Convention Centre - 0.7 km / 0.4 mi
Cairns Regional Gallery - 0.7 km / 0.4 mi
Esplanade Lagoon - 0.7 km / 0.5 mi
Cairns Night Markets - 0.8 km / 0.5 mi
Cairns Marlin Marina - 0.8 km / 0.5 mi
The Cultural Place - 0.9 km / 0.6 mi
Cairns Esplanade - 0.9 km / 0.6 mi
Kick Contemporary Arts - 1.1 km / 0.7 mi
Jute Theatre - 1.1 km / 0.7 mi
Center of Contemporary Arts - 1.1 km / 0.7 mi
St Monica's Cathedral - 1.3 km / 0.8 mi

The preferred airport for Hilton Cairns is Cairns Intl. Airport (CNS) - 6.9 km / 4.3 mi

Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Cairns? This hotel has facilities measuring 33594 square feet (3121 square meters), including a conference center. Self parking (subject to charges) is available onsite.

Enjoy recreational amenities such as a 24-hour health club and an outdoor pool. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Amenities / Features

  • Check-in: 3:00 PM
  • Check-out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Parking (limited spaces)
  • Number of meeting rooms - 7
  • Conference space size (meters) - 3121
  • Free WiFi
  • Number of bars/lounges - 2
  • Designated smoking areas
  • Number of poolside bars - 1
  • Number of outdoor pools - 1
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Conference center
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Banquet hall
  • Wheelchair-accessible concierge desk
  • Express check-in
  • Wheelchair-accessible path to elevator
  • Number of buildings/towers - 1
  • Year Built - 1987
  • Total number of rooms - 263
  • Number of floors - 7
  • Property does not require health documentation at check-in
  • LGBTQ friendly
  • Property does not offer onsite COVID-19 testing
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Spa treatment room(s)
  • Well-lit path to entrance
  • Garden
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Wedding services
  • 24-hour fitness facilities
  • Off-street parking
  • 24-hour health club
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • 24-hour front desk
  • Number of restaurants - 2
  • Spa services on site
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Hiking/biking trails nearby
  • Conference space
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Computer station
  • Terrace
  • Conference space size (feet) - 33594
  • Concierge services

Airport & shuttle information

Cairns Airport, 12km, taxi fare approximately $25 AUD.

Is there an airport shuttle? Sorry but no airport shuttle is available.

Breakfast information

$35 per person full buffet breakfastOpening 06:30am - 09:30am

Pet friendly?

Pets not allowed

Seeing Eye and Hearing dogs are accepted

Parking information

There is a public car park underneath the hotel.Self parking is at $10 per exitValet parking is at $25 per day

Internet/Wi-Fi

Lobby Free of chargein-room Wifi is at an additional charge

Misc. fees / Policies

  • Breakfast fee: between AUD 32 and AUD 38.00 per person (approximately)
  • Fee for in-room wireless Internet: AUD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: AUD 15.00 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available for breakfast and through room service.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available through room service

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is sealed after cleaning

Cashless transactions are available

Contactless food service / room service is available

Food service has been amended for enhanced safety

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Property confirms they are implementing enhanced cleaning measures

About Hilton Hotels and Resorts

  • Bed & Breakfast Packages for two at select locations
  • Have serenity beds made by Serta and Peter Thomas Roth hair & skincare bath amenities
  • Pre-arrival planning services
  • Pet Friendly Program

The Hilton Hotels and Resorts highlights above are subject to change without notice.

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Testimonials:

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"I didn't know such a service existed until I did a search on Google. This service saved my team so much time and effort! It is wonderful that this service is available." C.N. - Minneapolis, MN

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